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J i In tFO International Trade Resources Organization, Inc. Business Plan This document contains confidential and proprietary belonging exclusively to: International Trade Resources Organization, information Inc. Michael Athy, President International Trade Resources Organization, Inc. Two Pennsylvania Plaza, Suite 1500 New York, New York, 10121 Telephone: 212-292-4933 Facsimile: 212-292-4920 E-mail: intromail@earthlink.net This is a Business Plan. It does not imply an offering of Securities. Business Table of I Plan ontents Executive Summary A Markets ................................................................................................... B C D E F G H I J K L Needs of the Markets .............................................................................. Business Description ............................................................................... The Opportunities Competition and Our Products .................................................... and Our Sustainable Advantages ..................................... 1 1 2 2 4 6 7 8 9 9 10 10 Our Company ......................................................................................... Milestones ............................................................................................... Projections ............................................................................................... Our Offer ................................................................................................. Use of Funds ........................................................................................... Exit Strategies ......................................................................................... Further Information ................................................................................. II ompany Overview A B C D E F G H I J K Legal Business Description Government Management Management Organizational Regulations Stock Allocation & Locations ................................................ & Legal Status ................................................. 11 11 11 11 14 15 15 16 16 17 17 & Ownership ............................................................... Team .................................................................................. Team: to be finalized ............. i........................................... Structure ......................................................................... Outside Support ........ :............................................................................ Board of Directors .................................................................................. Staffing .................................................................................................... Outsourcing ............................................................................................. Strategic Alliances, Marketing Agreements, and Other Cooperative Arrangements .......................................................................................... escription: Exhibition Services Program ESP (ESP) ........................................................ Manual .................................................. III Platform Product A B C Exhibition Services Program Samples of the ESP Database Types of ESP Programs 16 22 27 ......................................................................... I The Markets A B C D E F G H Market A B C D E F G H I For ESP of the Market ........................................................................... Sponsors .............................................................................. Funders ........................................ 30 30 31 32 33 34 34 35 Segments Advertising Foundations Trade & Government-Related Associations ................................................................................. Liaisons ....................................... Government Participating Trade Existing oals Market Supply Supply Supply Supply Shows and Quasi-Government Clients Held .............................................................................. In Japan ................................................................... Competition Strategies ............................................................................. For ESP ................................................................... ........................................ .............................................. ................................................ ......................................... Share Requirements Side Available Side Available Side Available Side Available 39 39 40 40 40 41 41 42 Methods-Conversion Methods-Deepen Methods-Widen Methods-Expansion Coordinating Strategies Demand Product of Methods ....................................................................... ................................................................................................ Side Methods for the North ........................................................................... American Market: ESP-NA Platform A B C D E F G H I Background North North ............................................................................................ MarketMarketStatus Trend ............................................................ & Needs .............................................. at North American Shows... 43 43 44 45 45 46 47 47 48 48 American American Need for More Exhibitors Need in Getting Product Launch Marketing TargetsEconomics and Attendees Exhibitors International and Attendees ...................... Description Requirements Approach Number ................................................................................ ............................................................................. .............................................................................. Exhibitors & Groups .............................. of Japanese J II & Outsourcing for North PETS ...................................................................... America: Product Testing Supplemental & Evaluation A B C D Product Services Background Market Product Revenue ............................................................................................ ..................................................................................... ............................................................................... ..................................................................... 49 49 49 50 & Needs Description Sources & Pricing ii E F Existing Sales Competition for PETS .............................................................. 50 50 Channels ....................................................................................... IlI Subse-uent A B C D E F Product for North America: Market Entry Program MEP 51 51 51 52 52 53 OIP 54 54 55 55 56 56 Background Market Needs ............................................................................................ .................................................................................................... of the Exporter Partnering Description Requirements for ............................................................................ ........................................................................... ...................................................................... ...................................................................... Internationalization Programs Early-Stage MEP Product Completion I Subse-uent A B C D E F Product apan: Organizer Background Market Product Targeted Market Notes ............................................................................................ ....................................................................................... for OIP ................................................................ ........................................................... Sample Descriptions Clients & Sales Channel Goal for OIP .............................................................................. on OIP .......................................................................................... Product for Internet apart: ebsites irtual Shows America in North for Organizers ...................... America ....... Subse-uent A B C D E F G I Background- & Trade Shows in North 57 58 58 58 59 59 60 Uses of the Internet Prices Japanese Market Product Market for Virtual Market Need by Trade Show Organizers Shows in North America ........................................... ...................................................................................... .......................................................................................... ............................................................................... Goals for Organizer apan: Trade Show Websites Management ................................ Services TMS Description & Financial Product for Subse-uent A B C D E F G Background Market Product Sales ............................................................................................ 61 61 62 63 63 63 63 for TMS ...................................................................................... Description Channels Streams & Financial ............................................................................... ....................................................................................... .................................................................................... Goals for TMS ........................................................ Revenue Market Notes on TMS Timing ............................................................................ iii b II Subse-uent A B C D Product for apan: All- apan Trade Show & Need for Information ebsite 64 64 65 65 Background Partnerships ..................................................... Product Description: All-Japan Trade Show Site ................................. ........................................................................................... Market & Financial Goals for All-Japan Website .................................. of Trade Shows eld in apan III Ac-uisition A B C D E F G H Background: Trends in North America ................................................. for Intro ......................................................... in Japan .......................................... 66 66 67 68 68 69 70 70 First Mover Opportunity Players in Japan ..................................................................................... Acceptance of Foreign Organizers Overall Market for Trade Shows in Japan ............................................. Priority of Acquisition Targets ............................................................... Contact Channels ................................................................................... Market & Financial Requirements and Goals for Acquisition ............... I reation of New Trade Shows in apan A B C D E F G H Background: Association, Government, & Media Support Critical ...... Underserved Industries- Real and Artificial Reasons ........................... Changes in the Market ........................................................................... Market Needs ......................................................................................... Filling the Market Need .......................................................................... Synergy ................................................................................................... Role of Intro ............................................................................................ Revenue Model ....................................................................................... 71 71 72 72 73 73 74 74 Financial Pro ections A B C D E Notes to Income Projections ................................................................... Income Projections .................................................................................. Notes to Balance Sheet Projections & Statements Statements of Cash Flows ......... Balance Sheet Projections ....................................................................... of Cash Flow Projections ..................................................... Appendix Please refer to Appendix Table of Appendix • ontents which precedes the 75 96 98 99 100 Tables. iv J. 3 I. Executive A. Markets Summary We are building a billion dollar company in the $20 billion North American and Japanese trade show markets. Four of our products also serve the even larger B2B advertising industry and five provide international market entry services to the world's two largest economies. virtual shows and new revenue streams, such as With 13% annual growth, the show industry is increasing in both the size and number of events. It now includes Internet-based corporate event sponsorship. appeal. B2B advertising Its "killer application" of personal interaction retains strong expands as sponsors seek focused targets and results. The market and removal of trade barriers let even smaller- entry industry grows as logistical improvements sized businesses participate. B. Needs of the Markets The North American and Japanese markets have needs exclusively addressed by our products: 1. Needs of Trade Show Organizers. North American organizers need exhibitors to fill (and their exhibitors) want internationalization. surplus space. Most Japanese organizers 2. Exporter Confusion. Over 2,000 North American firms participate in Japanese shows. methods. Thousands more programs. They use overpriced facilitators or expensive "do-it-yourself" want to participate, but lack information and need effective, results-driven 3. Market Access. Promoting or advertising in Japan is costly. Media is sold in bulk to advertising agencies who reset prices at high levels. Despite the government's PR efforts, some sectors of the economy resist competition and exclude foreigners from certain shows. 4. Outdated Management. Japan's show technology and management is behind and many shows are run as social events, not marketing opportunities. They lack motivation to grow. 5. Scarcity of Shows. Japanese cities have created commissions to better use their exposition sites. Organizers focus on their own goals, rather than seeking alliances with the numerous trade associations desiring to hold events. Japan produces only 8% as many shows as the U.S. and participants 6. Fragmented want dynamic, focused and internationalized shows. Trade Show Market. Though profitable, the Japanese show industry is quickly. fragmented among 220 organizers, with 162 producing only one or two underperforming events annually. Meanwhile, the North American show market is consolidating J C. Business Description battery of products fills these needs and creates shows. Seamlessly integrated introducing organizer B2B promotional products, we will Our "one-stop" programs, become including the leading sponsored facilitator, international manager and internationally-focused and tested comprehensive in the industry. for Level One: Since 1995, Intro has developed North Americans entering satisfying Japan; servicing service packages over 150 firms with a repeat exporters, organizers events associations, increased use rate of 65% and and government offices. simultaneously Parallel the needs of sponsors, for Japanese development of packages their numbers of exhibitors. Level Two: Intro improves management provides and expands organizers' by providing professional Intro for success. in services, comprehensive services Internet presence and internationalization. their chances value-added for show exhibitors shows presently to maximize Level Three: Intro will acquire cooperation American with well-established and Japanese players, run by others Through and create new shows alliances trade associations. we will consolidate with key North industry. this profitable but fragmented D. The Opportunities and Our Products Intro products. delivers Japanese exhibitors recruitment 1. Internationalization --Exhibition to North Service is the focus of three synergistic Program-North shows. America (ESP-NA) American Services include cross-marketing and vendor coordination. with organizers, of exhibitors, --Exhibition participating seminars, adaptable systematic, introduce pavilion Services exporters design, Program (ESP) combines sponsors Japanese time-studied Tailored events, Internet in North websites, and other media and Japan. to promote of and corporate America ESP's menu shows, activity paid advertisements, groupings already and other marketing under varied uses flexible, for ESPs to: and tested conditions exposures, cost-effective and reinforce sponsors execution. brand needing to create low-cost, targeted recognition exposure with a high profile and positive PR, platform indispensable -corporate -trade associations -foundations -government -Japanese --Organizer will establish needing to offer services to their members consistent who seek sales, seeking agencies show highly visible programs, promoting needing development with their goals, and and prestige. Americans, Intro and their own programs, exhibitors, exposure organizers international Internationalization a global network focused Programs (OIP), initially focused on North to bring exhibitors show management into Japanese company. shows. This brands as th.____e internationally 2 2. Providing --All-Japan industry revenues Market Trade participants Assistance to Exporters. Four products address this at different for all levels: Show Website uses our proprietary Japan. database as a resource active in or considering convention centers, resource It will generate institutions, listing and advertising and others. This is the from organizers, financial only comprehensive --Exhibition a) Market Services English language Program through for information exporters with: on shows held in Japan. (ESP) provides product Knowledge testing and advice on import regulations licensor's success in the market. meetings, results. and laws which can impact b) Care and Feeding and persistent c) Show of Buyers. on an exporter's Extensive pre-show follow-up publicity, all combine showroom to maximize but patient post-show and Non-Show beyond Services. Intro invested years to develop and test ESP's service menu d) Sponsorships just trade shows Third into multi-channel party grants clients. marketing. participation to exporters and Financing. increase and loans enable assistance and dramatically and tailor programs --Product Evaluation potential We provide budget to each trade association's Service goods. to make things happen. and Testing (PETS) builds on ESP to create market tests appropriate --Market for most consumer Entry Programs (MEP) fill the needs of the 75.3% of surveyed U.S. companies that want programs Including experience knowledge 3. Market to get part of the $192.7 billion the U.S. exports adaptation, testing, sales penetration or invests annually education, in Japan. product gained and export MEP uses market from 1995-98 pilot programs to overcome two major obstacles: and staying power. MEP clients will be converted participation, even in "closed" to ESP for reinforcement. Knowing unwritten rules Access. Intro secures is essential shows. results and key people to save clients from disappointing knowledge, still market shows, show connections or hidden costs. ESP, staff. MEP and PETS utilize 4. Updated Management. our insider's Organizers Virtual and bilingual/bicultural show space like ad space. U.S. organizers extensions, Organizer and on-line Website showcases and Virtual are Show have adapted to the Internet. now key to their marketing products managers. applications, streams and service mixes. Intro's bring these innovations Virtual Shows include to Japan and strategically floor plans, exhibitor Sponsorships position us ahead of other show listings and links, downloadable and the Internet are new revenue royalties. and other needed resources. for organizers, supplementing space sales, admission fees, and concession Seminars trade (rMS) and workshops create income directory as sponsors underwrite Show them for access to the Management through Services (e.g. wall banners, brings organizers of proven copy). Intro's Trade into the new age of event management methods unified and technologies publicity, revenues including comprehensive technology travel. implementation upgrades, event coordination, events, and group brand cross-registration, traffic builder and uniquely These lower organizers' show manager. 5. Market costs, increase Intro as th___e_e innovative and acquiring existing ones. TMS is also a door-opener Most industries for creating new shows Expansion. have only 1 or 2 shows and are underserved as exhibitor numbers if by the grow current Japanese show selection. Many shows are oversubscribed (?%). Insiders faster (15%) than the number organizers can deliver relevant, of events expect dramatic increases well-produced events. The high attendance at Japanese shows (some outdraw product Japanese testing U.S. counterparts and introduction. by 300%) can, if better organized, Exhibitors and sponsors North make for efficient at one site capacity get as much exposure events. Exposition show as at three or four dispersed associations willing to support American combine and numerous 145 Japanese events to create a large potential. alliances trade associations currently run shows. 3,500 more do not. Forging revenues with them, we will expand 6. Consolidation. Inroads the market by foreign and increase organizers for our other products. Reed Elsevier) player through 12.5% of all shows can raise show but we have in Japan to become (e.g. Miller-Freeman, a dominant market and our own experience creation of shows indicate opportunities of existing that North and consolidation predict American ones. Foreigners American ran about in Japan in 2000 and experts profits by 20%. The North first mover advantage without operating methods show industry is in the heat of consolidation, from our products in Japan. further Cash flow and profits capitalizations. will pay for shows being acquired E. Competition Competition provider and Our Sustainable Advantages but there is no fully integrated areas of competition include: media service exists for some of our products, with us. Some partial to compare 1. Competing offers low-cost America restricted advantage, sponsorships packages corporations for Sponsors exposures who have a wide choice of media. ESP's integrated and positive PR with market a truly integrated, can advertise Trade Show and target choices. low-cost in Japan. Website, media Both in North package. our Website as Some and Japan, we offer sponsors products (e.g. tobacco, Show, alcohol), All Japan To maximize and Organizer ESP, Virtual will be sold through compensated advertising agencies and promoters American America. or a la carte. Among in Japan the targeted sponsors are the 3,000 North active in North and the 2,000 Japanese corporations 4 2. Competing Intro's for Funding. Other projects with liaisons compete for foundation and government support. tight coordination address and inclusion are attracted of liaison travel to Japan in our events. will programs this. Foundations measurable by the PR of ESP's high-profile accountability reports. ESP's and MEP's be presented 3. Competing These officials results exceed required Programs through well-accepted compensated fund-raisers to maximize our advantage. Liaisons. is our key. enlists for Cooperation are swamped from Trade Association and Government proposals. by floods of half- baked are a "win-win". Completeness For the association, support, performs ESP and ESP-NA intra-association positive Intro designs funding the program, recruitment, arranges and sponsorships, our paid benefit from Intro's programs. facilitator quotes issues reports participation reporting, and produces PR for the association. ESP includes agencies in the association's PR, and results for Exporter companies exhibitors Competitors. without Client events and media. Government their resources spending promoting deficient 4. Competing North American Companies. The only other Japan-focused less complete 8 times more than Intro for a package than our ESP. Do-it-yourself 5. Internet spend 4 -5 times more than using a more complete offers Japanese-only turnkey and virtual websites Intro package. virtual One company to would-be show organizers No other company Our exclusive to integrate but their system is neither offers ready websites nor profit-producing shows precludes to Japanese competition for the organizer. trade show organizers. partnering with US- based providers as does our ability All-Japan own trade competition. Internet into a full program. There is no English-language comprehensive Website. Our partnering association 6. Market will combine Entry Service with existing Japanese-language with our databases Competition. and research sites and the organizers' capability to prevent Our MEP and PETS products have no competition. Some segments can be arranged of these packages, through research such as in-store promotions or marketing without consultants, or buyer focus groups, but fees are prohibitive real-world The show for such single-channel ?. Trade Show analyses, especially accompanying and Creation. sales results. management Management, Supplementing firms in Japan are few, small, and not aggressive offer Internet presence, show coordination, in their pursuit upgrades, show of clients. They do not nor product. management offers a turnkey internationalization. 8. Show cannot Acquisition. be pursued No other company Japanese in the direct, creation companies North or their major assets, such as show portfolios, way. Our intimate of their association knowledge of the American organizers and retention of the past President as senior consultant place us on the inside track. As first mover in acquisition, we have a major advantage. 5 9. Sustainable Advantages. In addition to the barriers to competition cited above, our have resulted in procedures have thoroughly integrated business requires a physical presence in both North America and Japan capable of delivering a wide array of services. Our intensive research and development (220) and tight-knit. Intro's 6 years of research and development for the execution of our products which cannot be readily imitated. In Japan, organizers are few us into this community. Our relationships with key exhibition site management is also protection against competition. Intro functions both as an American and Japanese companya major advantage in both markets. We are the first mover in Japan and will, with variety of services, proprietary know-how, and depth of experience, outflank any competitors. F. Our Company 1. Senior Management years international Team: Our entire team averages 5 years with Intro, having combined prior consulting; 14 cumulative experiences including: 20 years U.S.-Japan trade; 15years international accounting; 9 years marketing; and 8 years market research. Our senior team is: Michael Athy, President, is also VP of Intro Japan. After 10 years in U.S.-Japan trade, he partnered in a consulting firm providing Japanese clients with business establishment services and feasibility studies for 11 years and became an Intro founder in 1994. His exhibitions experience and analysis are key to this PLAN. A graduate of Queens College (New York), he is conversant in Japanese and French, 43, and married with one child. Kenji Izumi, Vice-President and Chief Operating Officer is also President of subsidiary Intro Japan. His international experience includes vehicle export; steel trading; supplier sourcing; and promotion of Japanese investment in Los Angeles. A Japanese native, fluent in English, he is a graduate of St. Mary's College (Moraga, California). He became a founder of Intro in 1994, and President of Intro Japan, K.K. in 1997. He is 43 and married with two children. He holds an L-1 U.S. Visa and serves on the Government Relations and Food & Agricultural Committees of the American Chamber of Commerce in Japan. Atsushi Yoshida, Operations Manager (NY), directs preparation of statements, forecasts and budgets of Intro and Intro Japan. He gained extensive experience in international accounting during assignments in the U.S. and Japan as auditor for the trading arm of Japan's largest transporter. (permanent Joining Intro in 1996, he lives in New York with his wife. A Japanese native U.S. resident), and graduate of Chuo University (Tokyo), he is 37 and holds a 4th degree rank in the Japanese martial art of kendo. 2. Management Team: In addition to the above senior team, Intro maintains management will be finalized for additional positions. and staff. As this PLAN proceeds, candidates 6 3. Outside Support: Outside advisors provide provides support for management, and system including: consulting. Ernst and Young, Arthur Andersen, LLP. (NY, Tokyo) financial LLP. (NY) provides & Walker, tax and transactions consulting. corporate services. consulting. and be compensated approval. by business positions allowing opportunities. expertise. partners. and legal advice. Paul, Hastings, Graham Janofsky LLP. (NY, Tokyo) provides intellectual trade industry provides property and James, LLP. (Tokyo) Michio Izawa, Consultant 4. Board of Directors: in accordance 5. Staffing growth. (Tokyo) provides show industry professionals The Board will include growth. Members with Intro's will meet with investors' Staff will increase and Organizational our exclusive Structure: operations as required Through testing and manualizing, staff-level seamlessly; research will be easily trainable Intro to effectively 6. Outsourcing: A key function 7. Strategic recruitment, co-marketing, and replaceable a rapidly outsourcing personnel so that staff are integrated growing provide business conduct Qualified and continually of overhead flexibility and detailed these strategic including of supervisory is testing and coordinating Arrangements: arrangements, companies, Alliances and Other facility Cooperative Alliances endorsements, use or publicity cross-marketing, and agencies and sponsorships market with established presence, revenues, associations will increase strategic and credibility. G. Milestones 1994- International Adoption 1995- Negotiations 1996- Initiation Trade of trade Resources name Organization, approved. Inc. incorporated in Delaware. "Intro" NY office established. 100 shows opened to foreign exhibitors. with Japanese of pilot programs organizers in United begun. States and Japan. subsidiary: Intro Japan, K.K.. First cooperative to Japan through and Agriculture. Intro. 1997- Incorporation venture 1998- Expansion of wholly-owned Japanese with U.S. Department of cooperative of Commerce brings 40 companies of Commerce ventures with Departments brought of research First Canadian 1999- Conclusion clients signed. 151 companies and initiation to Japan by Intro with 65% repeat. and testing of Virtual of ESP, MEP, OIP, of pilot programs TMS, ESP-NA, Organizer 2000- Research, and PETS. Field research and All Japan Trade and surveys Show Websites, Websites, further Show Website. concluded. for Trade Databases constructed. and field tests and manualization finalized. SBA financing Acquisitions for development initiated. Business Research Show Creation reviewed, Plan concluded, documented, and adopted. H. Projections: With or without acquisitions --- a solid & profitable business model Version 1: Performance 64 month without Summarized Me. Acquisition of Existing Trade Shows P&L : (rounded Me. 29- 40 49.3 26.6 22.7 18.8 .21 18.6 Me. to US $ millions) Me. Total 349.9 173.8 176.1 24.9 151.2 1.0 150.2 (*) Months after funding. Excludes preparation period in months 1- 4 The Numbers: Me. Sales Less Cost of Programs =Gross Profit Less G & A Expenses =Adjusted Gross Profit Less Dep. & Amort. =Pre-tax Profit The Comparisons: Gross Profit as % of Sales Adj. G.P. as % of Sales Pre-tax Profit as % of Sales Version 2: Performance 64 month The Numbers: 5-16" 17-28 16.4 28.7 9.,$ 15.8 7.0 12.9 1.6 5.4 .2 5.2 10.3 .2 10.1 41-52 53-64 91.0 164.5 45..__Z! 76.3 45.3 88.2 6.4 38____ .2 38.7 9.9 78.3 .2 78.1 2...__66 3.__99 42.7 32.9 31.7 with 44.9 35.9 35.2 Acquisition 46.0 _ 38.1 37.7 49.8 42.7 42.5 53.6 47.6 47.5 Trade 50.3 43.2 42.9 Shows of Existing (rounded Me. 41-52 150.7 85.7 65.0 10.6 54.4 .2 Summarized Me. 5-16" 16.4 9.4 7.0 Me. 17-28 34.9 20.2 14.7 P&L" to US $ millions) Me. 53-64 277.4 149.6 127.6 Total 554.1 309.1 245.0 (*) Months after funding. Excludes preparation period in months 1- 4 Sales Less Cost of Programs =Gross Profit Less G & A Expenses =Adjusted Gross Profit Less Dep. & Amort. Less Interest due to Acquisitions' Purchasing** =Pre-Tax Profit The Comparisons: Gross Profit as % of Sales Adj. G.P. as % of Sales Pre-tax Profit as % of Sales Intro Revenue % of All Revenues Profit* % of All Profits By each Product: Revenue 4.2 .8 3.2 1.4 All-Japan Website & Profit 8.0 Me. 29- 40 74.5 43.9 30.6 6.0 24.6 .2 1 .__66 3.1 5.4 11.6 .2 .2 O 5.2 .5 10.9 16.6 38.4 111.0 206.6 .2 1.0 8 ..__22 14.9 102.6 190.7 1.._.99 4.4 22.5 49.8 (**) Except for Interest due to acquisitions, no other interest expenses are projected 42.7 32.9 31.7 42.1 33.2 31.2 41.1 33.0 30.2 Model: 13.0 2.3 6.4 43.1 36.1 33 64 Months 17.1 3.1 8.4 46 40.0 37 (rounded 24.2 4.4 12.7 5.5 OIP 54.6 9.9 19.7 8.5 MEP 44.2 37.3 34.4 By Product 9.2 1.7 5.3 2.3 PETS to US $ millions) 59.2 10.7 47.4 21 TMS 160.4 28.9 67.1 29 ESP 204.1 36.8 54.0" 23.4 Acquired Shows 1.4 5.9 2.6 ESPN.A. 2.7 Show Creation 3.6 Organizer Websites I (*) interest expense for purchases of acquired trade shows is already deducted from profits. I 8 I. Our Offer $5,500,000.00 in development, infrastructure. The participating -22 % equity - representation funding is sought market products, during conclude product testing and research on products of retire debt accumulated The minimum investors stake investment will receive: testing and complete the building unit is $55,000.00. in Intro; of Directors; product is focused testing; seasoned toward a successful team and short loading IPO in the United period; on the Board -solid ROI from our completed -IPO bouncesfollowed -Multiple the company States, by a second IPO in Japan; besides IPO, Intro is amenable acquisition. to other arrangements. Execution exit strategies- of this PLAN will make Intro a desirable -Favorable reduces tax considerationsIntro's Put arrangements during product can be considered. development tax possibilities. NOL accumulated taxes, Our wholly-owned diversification: based media are diversified, and revenue Japan subsidiary presents advantageous -Quadruple -solid trade-show -Intro's -Intro's -potential -Favorable products markets lends diversification ranging to any IT- heavy portfolio. from show to Internet and aimed services. sources are diverse globally. clients are unlimited Relations- as every industry trade uses our media. is good business at every level. Public international promotion J. Use of Funds This is the summarized schedule for deployment of funds sought under this PLAN: Purpose: Preparation Expenses Purchase of Equipment Projected Cash Need Months 1-5 Product Development Payoff ESP-NA Launch PETS Launch OIP Launch Organizer Website Trade Show Creation Reserve for Months 7-16 TMS Launch Trade Show Acquisition All Japan Trade Show Website MEP Subtotals Total Months 1-6: $409,780 29,420 568,600 1,492,200 180,000 100,000 120,000 100,000 150,000 Months 7-10: $1,300,000 180,000 235,000 200,000 435,000 $3,150,000 $2,350,000 $5,500,000 9 i K. Exit Strategies Four options may be considered: Option 1: Initial Public Offering. Pursuant to stockholder and subscription agreements, a time frame and market condition targets for an IPO will be established. Option 2: Double Public Offering. Under current laws, an IPO of our wholly-owned Japanese subsidiary would have to follow an IPO in the United States. Option 3: Acquisition of Intro. Executing this PLAN will position Intro as the best path for North American and European show producers and integrated B2B media firms to enter the world's second largest market: Japan. The barriers to entry are formidable and this reinforces Intro's position. For further information concerning the North American consolidation trend, its players and implications for Japan, please refer to sections XIII and XIV of the full PLAN. Option 4: Put arrangements. The founders of Intro are in this industry for the long term with the prospective investor. and are prepared discuss buy-out arrangements L. Further Information Our complete Business Plan and related Appendix Tables are available for your review. For further information concerning Intro and its management, please refer Section II of our PLAN. For further information concerning our platform product, Exhibition Services Program, please refer to Sections III, IV, and V of our PLAN. For further information concerning our other products targeted to the North American market, please refer to Sections VI, VII, and VIII of our PLAN. For further information concerning our other products targeted to the Japanese market, please refer to Sections IX, X, XI, and XII of our PLAN. For further information concerning the creation and acquisition of shows, please refer to Sections XIII and XIV of our PLAN. For further information concerning our Projections and assumptions, to Section XV of our PLAN. please refer l0 II. Company A. Legal Business International Overview Description Trade Resources & Locations Organization, status Inc., was incorporated Revenue in Delaware in 1994 and elected "C" corporation with the Internal Service. Headquarters are at Two Pennsylvania the Company Prezioso Prefecture. established Plaza, Suite 1500, New York, New York, 10021. In 1997, a subsidiary: Intro Japan, K.K. which is located at 3F Parco Building, Company 1-21-1 Nakagawa-chuo, and Subsidiary Tsuzuki-ku, Yokohama, Kanagawa to any are in good standing and not parties legal proceedings. B. Government Regulations & Legal Status requiring regulation export beyond or import licensing, standard Intro is not subject Aside from transactions to any state or federal C. Stock Allocation labor, taxing and other authorities. & Ownership 40,000,000 shares of Company stock, 30,000,000 2,499,967 shares shares are common have Intro has authorized and 10,000,000 shares been reserved under have been designated our 2000 Long-Term protection preferred. of common Stock Incentive nor issued and Option Plan. Currently, awards. 17,000,033 all of whom we do not have anti-dilution shares of common are currently stock option issued and outstanding to the founders, are active in the Company: Shareholder Michael Athy Kenji Izumi Atsushi Yoshida Sachiko Inoue Total: Shares 8,105,976 8,105,976 675,498 112,583 17,000,033 % of Issued 47.7% 47.7% 4.0% 0.6% 100 % in Company: President Vice-President Operations Manager-NY Operations Manager-Japan Position D. Management Our current Michael esponsi Oversees alliances. Team management President team consists of seven trade show and marketing experts: Athy, ilities marketing, Establishes development Company and finance. Seeks opportunities policies and objectives; and strategic of also Vice-President Intro Japan. II Bacpground After more than a decade Corporation, providing in U.S.-Japan trade, Mr. Athy in North became America a partner in Kyodai studies of Japanese corporations with feasibility and establishment international and feasible, and analysis services. In 1992, he conducted in Japanese a study concerning the expansion participation became shows and, finding such an application was worthwhile one of the founders of Intro in 1994. His experience of Queens College in show exhibiting of is key to this Plan. He is a graduate in Japanese & Chief of the City University with one child. New York, and is conversant Kenji Izumi: Vice-President and French. He is 43 and married Operating Officer esponsi President Baquground ilities of Intro Japan, directs marketing, research, accounting, and government relations. In 1984, Mr. Izumi joined the trading in 1987. Named U.S. divisions: firm Pastoral Izumi Co.,Ltd., becoming was responsible Import Division manager of two VP of its U.S. subsidiary, import/export for the profitability Requiring to japan; and real estate development/investment. the scope of business included sourcing vehicle export of suppliers in California. extensive steel piping North America travel in Asia and Europe, trade from Japan to South Korea and Australia; and Southeast the Intro project President Asia as well as promotion in Europe, Pastoral of investments chose him for and he became and graduated in 1994 due to his extensive trade and exhibition experiences, in English, of Intro Japan, College K.K. in 1997. A native of Japan, of Moraga, California (Business). he is fluent from St. Mary's He is 43, married with two children, Relations and an avid golfer, and holds an L-1 U.S. Visa. He serves on the Government Food & Agricultural Atsushi esponsi Directs Yoshida, ilities preparation of budgets, Prepares forecasts, analysis and consolidated of operations statements for management Issues Committees Operations Manager of the American (NY) Chamber of Commerce in Japan. of the Company guidance. and Intro Japan. Bacpground Graduating Nittsu financial from Chuo University (Tokyo-Trade largest & Commerce) in 1986, Mr. Yoshida joined Shoji Co.,Ltd. (part of Japan's transportation firm) as a staff accountant of its U.S. subsidiary. to Nittsu's Tokyo office. and was transferred His experience Joining to New York in 1990 to supervise accounting resulted accounting in international in his promotion Intro in 1996, he is based in New York and supervises A native martial of Japan (with permanent U.S. residency), and fluent the accounting of both Intro and ranking Intro Japan. he holds a 4th degree in English (native in the Japanese art of kendo, is 37, married, in Japanese). 12 Sachiko Inoue, Operations esponsi ilities Manager (Intro Japan) Directs Intro Japan's office management, BacIJground Graduating staff, outsourcing and procurement. from Tokyo Language College in 1990, Ms. Inoue joined Yonnex, Japan's where she gained experience in the rules leading tennis and golf equipment manufacturer, in market adaptation her outstanding and procedures associated with import and distribution of products in Japan. Her experience brought her to Pastoral Co., Ltd. which recruited her in 1996. Due to work, she was invited to join Intro Japan and named operations manager in 1998. She is 31, conversant in English, and lives in Kanagawa, Japan. Chifuyuko esponsi Yamaguchi, ilities Marketing & Sales Manager (Intro Japan) Market planning, promotion, and strategic activities. Directs marketing staffing and training. Bacllground Ann Klein, Donna Karan, Stacy Ames, and Catalina are a few of the brands Ms.Yamaguchi introduced to Japan during her years with Takihyo Co.,Ltd. (a large textile house) and Epoc International (part of yarn/fabric maker: Nisshinbo). After graduating from Aichi University (Foreign Studies), she joined Takihyo, rising to licensing director. She duplicated her success with Kansai Yamamoto, developing and supervising worldwide licensing for the renowned the world, Japanese designer. After five years, Epoc recruited her to expand its trade and she followed that success by developing the U.S. market for Parton. She has traveled throughout visiting exhibitions on five continents. Joining Intro Japan in 1997, her input has been essential to product development. Utayo Iriyama, Exhibitions esponsi ilities exhibits for clients in varied She is 52 and resides in Kawasaki City, Japan. (Intro Japan) Manager Designs and produces attractive, thematic and purposeful BacIJground As assistant promotions manager for the supermarket in-store and advertising promotions, settings including trade shows, in-store promotions and showrooms. chain Seikatsu, Ms. Iriyama planned product mixes, and layouts. Her combination of experience in trade expositions and product promotion brought her to the attention of Intro Japan in 1997. As Exhibitions Manager, she assists Marketing in the execution of sales efforts. Her knowledge of the industry is thorough, from the nuts-and-bolts of dealing with have contractors to the design of private shows. Her creativity and procedural know-how been used extensively in our products' design. A graduate of Sangyo Noritsu College (Marketing), she lives in Kawasaki City with her husband and son. 13 Takashi esponsi Kushiro, ilities Research Department Assistant Manager (Intro Japan) Coordinates Bacgground research for product specifications, market possibilities, and applications. In 1998, Mr. Kushiro graduated from Oregon State University (Portland- Research). During six years living in the U.S., he was active in organizations Intro was fortunate been instrumental services. to recruit him in 1999. He worked in upgrading the Company's fostering U.S.-Japan understanding. in product design and has extensively own research capabilities and use of outsourced He is 27 and lives in Yokohama. Team: to be finalized with the implementation positions: He is fluent in English (native in Japanese). E. Management In conjunction finalized of this Plan, suitable individuals will be for the following Senior Vice President Direct & Chief Financial Officer (North America) of budgets, forecasts, financial statements, Manage capital. financial affairs. Oversee and condition preparation financing requirements. Arrange for audits of accounts. VPs & General Direct operations. Managers Participate (North America & Japan) and implementation. and fluency in Japanese and English. in decision-making experience Must have executive-level Client Development Direct North management Public American international (Sales) Manager (North America) Must have sales or advertising & Japan) trade association, of the public relations. and site background. sales efforts, staff and outsourcing. experience with an exhibition and association & Government Relations Managers (North America organizer, Direct outreach management Company Research efforts with various government, officials. Direct public relations Must have experience firms to raise awareness in government and/or and programs. Managers (North America research & Japan) and applications for new products. Oversee Direct and coordinate improvements and outsourced foundation of concepts on existing products research in coordination with other managers. and government, Direct in-house and into market opportunities sponsor research. support. Must have experience in market or sponsorship 14 L F. Organizational Structure to conduct its business and continually operations our Japan research opportunities within Intro will be positioned its area of expertise. staff organized staff organized maintained the Company We will expand North American and increase Flexibility to four regional offices, with into four departments into five departments. the well-chosen presence to two offices, with are chart for 1 & 2. in organization outsourcing. and cost control through use of specialized staffing The organization Tables is below. More detailed charts are found in Appendix [ i Board of Directors [ President [ J [ Organization Chart [ at Month 6 North America I VP& General Manager I Japan [VP& General Manager [ ]M_ager] I i v, es I I I s Lff I I ' Manager I Operations Staff [Manager I I Research[] I Managerl PR/Govt ,1 Marketing] Manager II I L Ma|agern ] Operations ] ]Manager [ ] PR/Govt ] Research Manager i Staff Manager ] Exhibitions Staff I I / II Staff I / I I I I II Staff I I I I St!ff [ / I I I I I lOut.. ,urce II Outsource II Outs°urcel L_outsource J t Outsource] [Outsource] ] Outsource] I Outsource ] I Staff[ I G. Outside Outside Support advisors provide support for management decisions and creativity: Accountants Mr. Michiaki -Partners: and Business Koyama, Consultants: Miyairi, CPA (Japan) CPA (New York) & Mr. Masayuki financial and systems Ernst & Young, LLP. Provide O. Brundage, Andersen, consulting. Mr. Douglas -Partner: CPA (New York) LLP. Provides tax and international transactions consulting. Arthur Mr. Jeffrey -Formerly Mr. Hiroaki -Yamaguchi consulting Mr. Manabu -Partner: Wolf, CPA (New York) of Touche Ross, LLP. Provides Takahashi, Preparer (Japan) Office. Provides financial and tax tax review and preparation services. Kaikei Jimusho, relating Tax Accounting in Japan. to operations Yamaguchi, CPA, Consultant Co., Ltd. Provides (Japan) advice on Japanese equity markets. MS Consulting 15 [ Mr. Michio Izawa, Consultant (Japan) Press, 1999). -former Chairman of the Japan Association for Promotion of Creative Exhibits (]ACE) and author of How To Run A Successful Trade Show (POP Shuppan Provides extensive knowledge and personal contacts in the Japan trade show industry. Ms. Noriko Makita, MBA, Consultant (New York) -Information System Analyst: IPI, Inc., graduate of New York University & Bernard Baruch College (MBA-CIS). Provides extensive assistance in IT applications. Mr. Takashi Izawa, IT Consultant (Japan) Corp. (division of Siemens). Graduate of advice. -Marketing Manager: Siecor International Santa Monica College. Provides IT evaluation and implementation Legal Advisors: Mr. John Altorelli, Corporate Mr. John Steed, Corporate Attorney (New York) Attorney (japan) -Partners: Paul, Hastings, Jan0fsky & Walker, LLP. Provide corporate and financial consulting in both North America and Japan. Mr. Shigeru Miki, Trademark Attorney (japan) -Partner: Graham & James. Provides intellectual property services in Japan. H. Board of Directors Intro's Board of Directors will include qualified industry professionals to assist management in making decisions and taking actions. We will endeavor to have members of the Board meet with investors' approval. We intend to compensate outside directors commensurate with the growth of the Company. The proposed composition of the board shall include: -one member with sponsorship/fundraising -one member with governmental expertise; -one member with North America-Japan marketing experience; relations experience; -one member with finance and initial public offering experience; and -one member with Japanese management experience. I. Staffing Staffing will increase in accordance with the Company's business and introduction of products. As part of the intricate planning of the products, staff-level employee positions have been designed to be easily trainable and replaceable. Each activity within each program has been tested, and time-studied that staff and strategic outsourced to be gradually implemented and will be put into instructive manuals so partners can be integrated seamlessly. Staffing levels are detailed on Appendix Tables 1 & 2. 16 J. Outsourcing Wherever of overhead, the Company's the testing, Company -payroll, -secretarial -travel, -exhibit -freight -products' the Company apportionable over-all can obtain efficiencies, costs, detailed it utilizes qualified and economy outsourcing for flexibility to expertise, of scale, contributing personnel in which the is success. A key function performed by supervisory partners. Areas directing and coordinating of these strategic vendors include: has, or may use outsourced health insurance, support; site preparation; promotion and human resource functions; seminar, and in-store design customs and execution; clearance, warehousing, distribution; receipt and forwarding, testing; -data input and management -brochure, newsletter, and IT system control design, and maintenance; and printing; and publications translation -spokesperson -receptions -fundraising and character and banquets; arrangements; and arrangements for clients. and sponsorship K. Strategic Cooperative agencies Alliances, Marketing Agreements, and Other companies, Cooperative Arrangements and government will can arrangements with established credibility, associations presence. will increase revenues, types of agreements candidate and market The Company seek different include for its various recruitment, co-marketing, products. The types of agreements publicity and funding endorsements, facility use arrangements, funding arrangements, agreements. cross-marketing, Appendix sponsorships, conduit Table 3 contains and which products a detailed listing of the types of organizations, alliances, types of agreements, marketing agreements, are to be targeted arrangements. for strategic and other cooperative 17 III. Platform Product Description: Exhibition Services Program (ESP) A. Exhibition Services Program (ESP) Getting quality exposures for sponsors through the profitable exhibition of North American firms at Japanese trade shows and other events is the core of ESP. ESPs meet the needs of: -sponsors needing exposure and positive public relations in North America, Japan, or both; -trade associations needing value-added services for dues-paying members; -the associations' member companies seeking sales from Japanese buyers; -government offices needing to promote business development and export; and prestige. -Japanese show organizers needing added exhibitors and international ESPs are made from activity groups (clusters) consisting of specific activities (phases), each custom assembled and manualized for seamless integration of staff and outsource partners. ESP's menu, which makes each ESP as extensive or modest as the budget and needs of sponsors and clients, has been field-tested 1. Cluster 1: Planning a) Overall activities: -Design and budget the specific ESP (sponsor-driven -Identify target government and non-government -Secure sponsorships or association-driven) and Recruitment repeatedly. ESP's Clusters and Phases are: Services liaisons -Evaluate needs of the target client group and tailor program accordingly and/or funding for the program -Provide exposures for sponsors to the group of prospective clients -Provide export and market training for prospective clients (as needed), and -Recruit client companies from the target group and conclude agreements b) Specific phase activities in Cluster I: In Proposal Planning (PP), trade associations or government agencies are contacted to organize or improve an exhibition. Feasibility safeguards eliminate groups which cannot execute or get sponsor funding. Extensively using our proprietary show databases, Intro secures terms with organizers. In Outreach involvement Phase (OP), sponsors, trade associations, and government are contacted for financial participation, endorsement, or recruiting cooperation. Government funding. Strategic is sought for added credibility and funding; associations are sought and for sponsor arrangements. for credibility, recruiting ability and as conduits for foundation partners are used for fundraising 18 In Recruitment sponsoring. Phase (RP), Intro works with liaisons to sign participants and can include: and finalize Sales methods mascots will vary with the recruiters or spokespersons to prospects to prospects trade media and liaisons -use of character -fax or email -direct for the program broadcasting mail and telemarketing in relevant -paid advertising -publication -targeted of newsletters and consistent for prospects press releases linking concerning of a program and the program website -construction -exhibition -registry and appropriate at North American trade shows, of the program in appropriate seminars directories and journals with recruiters. and business Export Education These sponsor/liaison development (EXED) Phase's showcases funding. tracks are coordinated make ESP eligible for community foundation Phase, PC, Pre-contract and as needed, 2. Cluster a) Overall -Prepare -Execute b) Specific 2: Market activities: clients' prospects as they become clients. As available Intro will assist clients to locate and apply Preparation Services for loans and grants. products for exhibition, promotions 2: and and selective marketing of products Japan-side phase advance activities in Cluster Phase In Preparation categorizing for Exhibition of products (PEP), our databases for import restrictions and contacts ensure proper by screening or other requirements. Preshow Phase (PRE) are the promotional/logistical BIOS Phase and selecting Phase Japanese (Before Invitation promotional media Only procedures Show), needed inclusive to exhibit. of inviting shows. A more extensive targeted buyers, replaces gatherings PRE for private at Intro's in bringing Showroom Leading makers. Preview (SPV) hosts advance marketers showroom. in decision- innovative find SPVs effective Many major buyers in-depth will not visit a supplier's research. exhibit until a subordinate venue for such has conducted research product budgeting. SPV is a superior and purchase 19 3. Cluster 3 : Trade Show Services a) Overall activities: -Generate exposures for sponsors and quality sales leads for clients -Manage specified events successfully and productively, and -Assist clients and liaisons who are visiting Japan b) Specific phase activities in Cluster 3: Intro's experience creating and running powerful exhibits comes to the forefront in the SHOW Phase; and at private shows in IOS (Invitation Only Show). Japanese and North American shows have differences, including: The Japanese shows are more thematic and comprehensive. (E.g. a "beer" show will include beer, brewing equipment and beer-themed accessories. These would be found at separate shows in North America). -Advantage The Japanese -Advantage Consumers -Advantage The Japanese Intro: This widens prospect groups for ESP recruitment. shows are better attended. 3-1). Intro: Sponsors get larger, yet still targeted audiences. mixed at the Japanese shows. (Some Japanese shows outdraw their North American counterparts and trade are sometimes (Some Japanese shows allow the public to visit or add a "consumer day"). Intro: Exhibits get consumer shows are faster-paced. and trade exposure and feedback. (Generally, Japanese shows are conducted over 3 days versus the North American 4-5 days average). -Advantage Japanese Intro: Some indirect exhibition costs are reduced. shows themselves Intro: Attendees tend to be much more expensive. are focused to get their jobs done. orders. (In space and service costs; travel and lodging expenses for the buyers). -Advantage Japanese shows result in leads rather than hard purchase Intro: Post-show follow-up (Exposure allows buyers to show interest and start the buying decision). -Advantage -Advantage brings more sponsor exposures. in Japan for follow-up competition. Intro: Need for physical presence limits Intro's potential 20 Seminars in the Direct Import Promotion Phase (DIP) increase buyer awareness while REC (Reception), a traffic builder held with an IOS (Invitation Only Show), or SHOW, encourages relations between Japanese buyers and North American suppliers and sponsors. Contest Phase (CON), features competitions prestigious by organizers (e.g. "best new product") or in magazines where ads are planned. Selection as winner adds exposures while contest evaluations add perspective to reports. Visitors to Japan get a better market sense as Intro accompanies them to shows, events and for market study in NAVJ Phase (North Americans Visiting Japan). NAVJ is used as an incentive to liaisons to recruit clients. 4. Cluster 4: Non-Show a) Overall activities: -Use additional venues and media for promotion and sponsor exposures and -Monitor responses of buyers b) Specific phase activities in Cluster 4: Internet Phase (INT) ensures e-exposure. A Japanese homepage is made, monitored and linked to the Intro site, the ESP's site, the show organizers' Japan's e-commerce potential is tapped by Intro. In-Store Promotion Phase (ISP), held at prestigious consumer-goods stores, sites, the client's site, and to numerous e-commerce sites and various search engines. Services provides publicity, test-marketing and consumer feedback. ISPs are market-builders, covered by free media, then used as bell-ringers to close other buyers. Paid Advertising (PA) is the placing of ads in targeted Japanese media and is coordinated with other phases, such as placement in a trade show directory or media timed with a show. It is proven to increase the show's booth traffic. Press Release Phase (PUB) generates effective press releases to increase awareness and intent to purchase. Sponsors benefit from the resulting media pickups. Intro's strategic partners deliver top design and effective follow-up for their clients which include Andersen Consulting, R.J. Reynolds, Coca Cola, Nissan, Johnson & Johnson, General Motors, KFC, Hewlett-Packard, and Toyota. 21 5. Cluster 5: Follow-up activities: Services a) Overall -Qualify leads generated -Gather -Report buyer information at events required for the clients concerning with buyers events and results, and to clients, liaisons and sponsors -Assist clients in their initial negotiations b) Specific phase activities in Cluster 5: Post-Show's PIOS phase planned (PS) buyer follow-up (Post Invitation-Only and showroom Show) meetings shows. are replaced Effective by the PS is for private early in PEP and, due to the shows' sponsor exposures hectic nature, is essential both for additional Program funders, designed Disposition results and sales of clients' products. are presented Services Report to the clients, liaisons, Phase (ESR) in formats and recommendations in Exhibition allowing and sponsors with their input, of samples for ready inclusion in their own reporting. in ESR and final accounting and sponsors are done. Solid performance ESPs. is key to re-closing B. Samples liaisons for future of the ESP Database pages provide Manual a small sample of the procedure and costing manual experience for The following developed for ESP. The manual, concentrated which is the culmination of four years' and two years' maximum instructions time-studied, effort in manualizing, provides costing and field testing full bilingual reliability and effectiveness, (English and Japanese) detailed have been efficient, of on each activity costed of each ESP phase. The procedures under varying conditions and executed to ensure systematic, and smooth connectivity and cost-effective the manualized In the attached execution procedures, samples of each ESP. Due to the detail we are able to execute multiple ESPs simultaneously. prospective are also from the Pre- Contract Phase (PC-003 & PC-014), clients are screened scrutinized. The attached each Phase. The attached to liaisons sample prior to becoming part of an ESP program. Their products BIOS- 019 gives a taste of the attention of a pre-private to detail which is built into In this case, the results sample show press release are disseminated. of reports from the Post- Show Phase, PS-014, details the sending after the show is concluded. pages are drawn from Intro's proprietary ESP database without and The following should consent not be reproduced, of Intro. distributed, nor transmitted the prior written 22 J p Title of Phase: Pre-Contract Reference IPC-003 Phase 1 I English I Dop ........ ion, It-oNYlo p .... Department:IJ NY_'_ IN CHARGE: IR..... I . h I J OUTLINE: iNY Determination new-to-export Determination I of candidate etc. of candidate export-status:readiness; probability of being new-to-market;new-to-region, funded according to sponsor/funder req. Description: IN THIS ACTIVITY, ESP PROGRAM. EXPORTERS ARE QUALIFIED FOR THE Candidate Target: i. Research in terms (a) export (b) opinion 2. 3. Procedure:4. Operations offering Research to & Client of: level of of Development development from opinion client's re: & Operations using liaisons candidates' to ability to meet of financial obligation of DOC have rating meeting system to review the candidate candidate provides plan. matches if up application be the requirement are funders/sponsors as: determine candidate department will heads, accepted. candidates grouped By decision of C-l)Fundable C-2)Funding questionable fundable as C-3, them CD in calls PC-004. Required Unit Time (hm/min, 1 1 1 15 FullTime 1 1 1 1 2.5 2.5 4 5 10 16 10 1000 etc) Unit Rate 31.25 31.25 31.25 0.10 18.23 18.23 18.23 1.00 Total Extension 78.13 78.13 125.00 7.50 182,30 291.68 182.30 1,0OO.O0 -1,945.03 ii_ liaison to discuss. If liaison feels they C-3)Probably not D-l)Self-funded 5. For candidates can participate, rated include Cat. Cost ID Br. 01 01 01 01 01 01 01 01 Dept. 02 04 03 03 02 03 04 04 Description Staff Expense - Supe_isor Staff Expense-Supe_isor Staff ExpenseTel - Domestic Staff ExpenseSupe_isor Unit 20 080 20 080 20 080 20 162 20 081 20 081 20 081 20 179 Duration: S_ff Expense - Full Time Stuff Expense - Full Time Charges - O_er _days Previous Estimated items: completion time: _C-002 23 E Title of Phase: Pre- Contract Phase IEnglish I Reference IPC-014 1 Dep ...... t :I_o_eration Department:NIOperations s IC.D- I I INY/I,T I OUTLINE: (aIJ)Importable inf°rms NY (b) importable if products but any intended with labelling ESPrequirements are: but with import restictions and will require ARE testing./ INFORMED RESULTS. NY contacts client. (c) combination of (a) and d not yet determined to Descriptio$: IN THIS (b) be importable EXPORTER PRODUCT I Target: Client IJ A) Case i. 2. One: If If Procedure: B) 3. Case i. 2. C) Case i. 2. NY i. 2. 3. NY i. 2. 3. 4. 5. ACTIVITY, ABOUT PRE-SHOW CLIENTS SCREENING Operations: Product Importable But Labelling Required is required, inquire to of products and quality. for printing them in Japan NY inspection for shipping to product was judged importable but labelling agent or public office re: ingredient label importable for NY but requiring at and client's await But labels, site client gather or US affixing of above affixing estimates labels Advise Two: If response through Product was Importable judged or public Restricted but re: there and are significant and proper client Testing formal extra client testing, response gather through estimate NY. on of await samples required. import import response restrictions, procedure through NY. inquire to restrictions await product customs NY importable, office on the Be and on agent of Advise T_ree: If restrictions products Importability cannot time NY & CD do not need of Cannot Determined possible the products Without quantity and consultants determine importability without costs, Advise involvement, restrictions Operations For from OP OP products IJ label, but have some restriction, receive situation and estimates Operations. together and discuss political situation translates to English & CD review IJ Info. Operations After After Memo Send a) b) c) d) meeting receiving to fax CD to re: IJ with CD, to prepare get of and send send fax to client fax regarding confirmation to to the IJ's of estimates what Intro will do Telephone follow-up client with client client, response. client response the is to response following issuelabel IJ are is information advise himselfartwork the issue if according client IJ agrees if situation: or IJ if to he wants and IJ IJ to send of arrange labels client or label wants also if labelling only on Japan-side if if if client if client import import decides only on advise and will and client is print advise to wants arrange labelling IJ if printing himself. involvedto restrictions labelling restriction decisions product e) if further the issue-advise client wishes change another testing is required-advise IJ if the client agrees or if he wishes to change to another Cat. Cost ID Br. 02 02 02 02 02 02 02 01 01 01 product Required Dept. 04 04 04 04 04 04 04 04 03 03 Description SUrf Expense - Full Time Staff Expense - Supe_isor Printing Tel - Domestic Fax - Domestic Fax - International E-mail Stuff Expense - Full Time Staff ExpenseSupewisor Unit Unit Time (hrs/min, etc) 2 1 25 1 10 10 1 1 1 1 6 8 4 120 4 12 80 20 ,5 6 Unit Rate 17.86 30.49 0.09 0.09 0.09 0.09 0.09 18.23 31.25 18.23 Total Extension 214.32 243.92 9.00 10.80 3.60 10.80 7.20 364.60 15.63 109.38 989.25 50 081 10 080 10 102 10 162 10 164 10 165 10 160 20 081 20 080 20 081 Duration: Staff Expense-FulITime _days Estimated Previous i ..... completion time: c012Pc0 3I 26 i Title of Phase: Before Invitation Only Show Phase IEnglish I Reference NO._BIOS-019 I " Department:NY Depart ..... I_pR NY lMarketing Io_erati°ns I OUTLINE: 21ipping _ollection Update Issuance of monitoring of of media client's thank Qf info you Press folder Release with to any for press media pickups. clippings using PR received. materials. RESULTS pick-ups. letters Descriptio[ IN THIS ARE ACTIVITY, COMPILED AND PRE-SHOW PRESS RELEASE DISTRIBUTED. NY/Media Target: PR I. 2. Dept: Receive final report of pick-ups from PR company Check on above when receiving copies of pick-ups communicate w/ PR company, and record into in reporting form (album) from PR company. If there outsourcing DB. press did release not use color make info. info. copy. to send to MY and data is any format. problem, Procedure:3. 4. 5. 6 7. Present clippings & background Send thank-you letter to each Send :thanks for considering on media to Marketing Dept• media company which did use the us: letter to media companies If by DB. PR client. company which Compile reporting form from PR companies Print OUt of each media's info from PR • Gather media Dept> press NL of clippings of and same. how DB as of and data. for Input into next (if data (if (such , copies & descriptions, and necessary, & request report Operations Marketing Receiving Input Record a. b. Hold a b. c. Make a Is Any them Client into DB. Visuals Print IJ do color to it.) Discuss copy filing out do in it.) from to marketing's describe, DB as point of view. IJ by can use the format of Product info sheet. result into color meeting buyer there for (history) pick-up copy to any each pick-up article. to US topics issue. media allow of yes, as allow IJ pick send to up. Scanning (if media use concerning report part of immediately? article of media version) etc.) which layout, record in phrase, to how further Media marketing articles activities? and Reporting Product analysis Analyze Japanese Derations: I. Receive to materials send from PH with Dept. other for BIOS NY report info. UnitTime (hrslmin, 1 0.6 etc) Unit Rate 30.49 Extension 18.29 2. Hold together Required Cat. CostlD Br. 02 Dept. 04 Description Staff Expense - Supe_isor Unit 40 080 "7 iiiiiiiiiii iiiiiiii iiiiiiiii iiiiiiiiii i_iiiii ii_< i_i_ _i 40 081 40160 40 102 40 010 10 080 10 081 10 167 10 102 10 162 10 164 10082 10 080 10 081 10 081 10 102 10 167 02 02 02 02 02 02 02 02 02 02 02 02 02 02 02 02 04 04 04 04 05 05 05 05 05 05 05 02 02 02 02 02 S_ff Expense - Full Time E-mail Printing International Freight 1 1 60 16 1 2 160 24 6 4 2.5 50 1 3.6 12 12 3.6 160 10 10 18 3 8 3 30 30 17.86 0.09 0.09 8.93 30.49 17.86 0.45 0.09 0.09 0.09 11.00 30.49 17.86 17.86 0.09 0.45 44.65 4.50 5.40 514,37 365,88 428.64 259,20 345.60 5,40 3,60 Staff Expense - Supe_isor SUrf Expense - Full Time PostagePrinting Tel * Domestic Fax-Domestic StaffExp ..... Pa,-Time Domestic ._:i _ii 1 1 1 3 10 198,00iii_ii 91,47 142.88 160.74 27.00 40.50 Staff Expense - Supewisor Staff Expense - Full Time Staff Expense - Full Time Printing PostageDomestic 3 10182202To, tie 0 D .... 10 174 10 102 Duration: 02 02 02 02 _days Supplies Printing 3 30 3 10 5 20 009 810 ii 0 0.89 0.09 Total 13,35 18.00_ 2,695.57 _ Previous Estimated i..... completion: _7BIOS-018 }INT-005 I t t t 25 Title of Phase: POSt Show Phase IEnglish I R._erence: [ Ps-014 D:partme_: NIY_ : C NY _ IN [Marketing IOperat ions CHARGE: [ [PR 1 I _ OUTLINE: _Y When IJ iWhen Description: IN sent INY/ia sends to copy IJ to of possible, receives possible, THIS I liaison report to who copies who for all govt. officials or and or endorsed sends endorsed REPORTS PARTICIPATING to officials who who visited report report the show. Copies distribute officials report officials Japan-s/de sponsored from NY sponsored visited in-person. who visited in-person. Japan-side receive ARE liaisons receive show ACTIVITY, POST-SHOW TO ALL DISPATCHED LIAISONS Liaisons Target : NY: i. Group 2. 3. 4. 5. Procedure 6. 7. 9. I0. Ii. IJ PR: l. IJ clients by liaison and by sponsor. each liaison's group and each sponsor's group Prepare Prepare Send Issue fax any compilation format C/L notice "thank of of copies re: you report on and sent dispatch notes" required version of report which to any are related to the show. of any visiting official report. NA-side to copies re: of counterpart select to use IJ as to report non-partlcipants. distribute release or Intro NL Prepare Dispatch Operations Sending Review receives non-participating non-participating non-participating also prepares to IJ from Show copies who 8. Dispatch compilation number PR appropriate and from materials show contact NY and or to agency to Press report officials sends endorsed if Japan-side receive can be officials visited. 2.When IJ PR & possible, I. 2. sponsored report used in in-person. Intro NL and/ or IIC NL Marketing: Review File visual and note materials materials see any accordinqly Unit Time (hrs/min, etc) 1 1 1 2 1 1 10 10 1 2 10 12 10 2 4 30 Unit Rate 30.49 17.86 0.09 17.86 30.49 11.00 0.45 0.09 Extension 30.49 35.72 0.90 428.64 304.90 22.00 18.00 27.00 _:iiiiii :_._ ,, _% _ Required Cat. Cost ID Br. 02 02 02 02 02 02 02 02 Dept. 02 02 02 05 05 05 05 05 Description Staff Expense - Supervisor Staff Expense - Full Time Printing Staff Expense - Full Time Staff Expense - Supervisor Staff Expense PostagePrinting - Part-Time Unit 20 080 20 081 20 102 40 081 40 080 40 082 40 167 4O 102 Domestic 40174 205sup°,. 0 40 162 40 178 40 150 10 081 10 080 10 167 10 102 10 103 10 164 10 081 10 165 10 102 10 168 10 160 10 081 10 162 10 179 10 105 10 102 10 179 Duration: 02 02 02 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 05 05 05 03 03 03 03 03 03 04 04 04 04 04 05 05 05 05 05 05 Tel - Domestic Translation Local Travel - Transportation Staff ExpenseFull Time 10 1 10 20 50 37.5 15 5 1 2 60 1 4 1 2 58.333 1 4 2 500 33334 1 506 1 3 1 1 50 500 & Duplication 1 50 1 2 200 5 1 1 1 1 1 3.334 089 0.09 8.93 0.89 18.23 31.25 0.33 0.30 1.00 0.20 18.23 0.40 0.30 0.60 1.00 18.23 0.10 1.00 300.00 0.30 1.00 Total 18.00 446.50 100.13 273.45 158.25 16.50 300.00 60.00 10.00 890 1 ii!: Staff Expense - Supervisor Postage - Domestic Printing Photo Developing Fax - Domestic Staff Expense - Full Time Fax - International Printing Postage-International E-mail Staff Expense - Full Time Tel-Domestic Charges-Other Design Charge Printing ChargesOther '_ 72.92 0.80 120.00 175,00":' 1.00 72.92 0.20 500.00 1,000.00 1,000.00 500.00 5,700.21 i_! _ ,_ _ - 1 _days Previous Estimated i..... completion time : _-012 26 C. Types of ESP Programs ESPs will be sold in several different program types. Here is a summary: 1. Basic ESP Basic ESP's Planning & Recruitment Services Cluster results in a total client base of 32-40 companies per program sold, broken into two groups of 16-20. After Planning & Recruitment, group l's program is executed. As this winds down, group 2's program execution begins. Basic ESP will be offered to associations, government sponsors immediately after the substantial completion of preparation agencies and described in this PLAN. Final costs and number of exposures will vary with media type and shows selected, with each participating exposures and sponsors client paying $4,688 to $5,860 for about 5,893,670 paying $82,185 and $164,370 each for about 22,212,107; a cost Table 4 for estimates). per exposure range of $0.0037 to $0.0076. (Please see Appendix is a Basic ESP, but as recruitment From beginning to end, duration will be 8-12 months. Intro's takeover of existing pavilions is not required, pricing will be done case-by-case. Durations: [ Planning & Note that durations will vary with the scheduling of the shows. Reduction of average duration for Planning I from 180 to 150 days in & Recruitment Cluster Plan Year 2 is based on factoring in repeat programs. Day 1-180 t PlanYr2-5 Day 1-150 t I Recruitment Cluster PP PlanYrl OP RP EXED PC Plan Yr 1 t Day 151-240 t ay 181-270 PlanYr2-5 I Group 1 Execution PEP PRESHOW SHOW PS ESR Group 2 Execution PEP PRESHOW PS SHOW ESR IDay 271-360/Day 240-330 / PlanYrl [ PlanYr2-5 II t [ Day 360 PlanYrl Day 330 [ PlanYr2-5 27 11 "i _ 2. ESP PLUS ESP PLUS will introduced with Basic ESP. ESP PLUS includes all of the services of Basic, adding optional phases such as In-Store Promotion, Paid Advertising, ESP PLUS works with one group of 16-20 clients proceeding ahead of a second group of similar size. Depending on the media type, shows, and optional phases selected, clients pay $5,150 to $6,438 for about 6,294,631 exposures with sponsors paying $92,056 to $184,112 for about 23,014,029 exposures; a cost per exposure of $0.004 to $0.008. Optional phases will be blended into execution: Durations: Day 1-180 Plan Year 2-5 Planning & ] etc. J will that durations Note vary with the scheduling of the shows. If the duration for Group 1 exceeds 90 days, Groups 1 & 2 will temporarily overlap. PP Recruitment Cluster OP RP EXED PC [ Group 1 Execution PEP PRESHOW SHOW PS ESR [ Plan Year 2-5 Day 181-270/300/330 Depends on the combination of options selected Plan Year 2-5 Day 271-360/390/420 Depends on the options selected combination 3. ESP Doublex of Selected Optional Phases will be executed [ during each group's program: ......PA ..... NT I SPV DIP REC NAVJ PUB CON I Group 2 Execution I PEP SHOW PS ESR [ PRESHOW ESP Doublex clients appear at two trade shows in Japan, allowing products that straddle industry groupings to be shown at two different venues. After Planning & Recruitment Services, the clients are divided into two subgroups, each starts their program execution together. Doublex includes all of Basic along with Internet phase and North Americans Visiting Japan phase. Preshow, Show, and Post-show phases are all done twice per group (two shows), followed by ESR. Depending on the media type and shows selected, clients pay $7,116 to $8,895 each for about 13,502,840 exposures; with sponsors paying $127,264 to $254,528 for about 37,430,447; a cost per exposure of $0.0034 to $0.0068. Service duration is 9 to 14 months. 28 Y 4. ESP Doublex Plus Doublex Plus includes two shows with optional phases in between. Depending on the specific media type, shows, and options selected, clients pay $8,028 to $10,036 for about 14,688,740 exposures. Sponsors pay $143,288 to $286,576 for about 39,802,247 exposures at a cost per exposure of $.0036 to $.0072. Duration will be between 9 and 14 months: ESP Doublex Plus (2 shows per group with options) Duration Day 1-150 Planning & Recruitment PP OP RP EXED PC Cluster Group 1 Execution Day 151-391 Duration INT PEP NAV] PRESHOW-A SHOW-A PS-A PRESHOW-B SHOW-B PS-B ESR Show (IOS) Optional Phases will be executed during each group's program: DIP REC PA ISP SPV PUB CON Group 2 Execution INT PEP NAVJ PRESHOW-A SHOW-A PS-A PRESHOW-B SHOW-B PS-B ESR Note that duration will vary with the scheduling of the shows. 5. Invitation-Only Invitation Only, or Private Show invites a select group of buyers and is organized by Intro. When possible, an IOS will be held concurrently with a related show. However much of the reason for an IOS would be the lack of an appropriate show in Japan. To increase traffic, IOS includes extensive pre-show work (BIOS), Internet publicity (INT), Showroom Preview (SPV), seminar at the show (DIP), visits by North American clients or liaisons (NAVJ), and reception (REC). To control costs, the number of clients participating (IOS being their second show). Depending would be a minimum of 80, with 100 as a target. Clients can be drawn from ESP Doublex and other programs on specific media selected, client companies with sponsors paying pay between $3,614 and $4,518 for about 19,019,294 exposures; $162,500 to $325,000 for about 21,104,247, at a cost per exposure of $0.0077 to $0.0154. The higher costs per exposure (compared to Doublex) are due to the intensive efforts needed to gather this captive, pre-selected audience who, without the distractions of non-Intro exhibits, will be more receptive. Service duration will be 10-12 months. 29 J IV. The Markets A. Segments Advertising government Japan; For ESP of the Market sponsors; foundations and government-related liaisons; client companies; of the market funders; trade associations; and quasi-government competition trade shows held in for ESP. and existing are all segments B. Advertising 1. Benefits Sponsors for Sponsors benefit exposures media, from being visibly associated to desirable audiences. with Intro's ESPs: ESP Organizations a) Low-cost to other ESP Program Type Basic Basic Plus Doublex DoublexPlus Private Show Average b) Positive owned sponsors c) Flexibility allowing Appendix Table 5 compares for example with trade-level Estimated Sponsor Exposures 22,212,107 23,014,029 37,430,447 39,802,247 21,104,247 26,912,615 ESPs focused print at $0.1236 per exposure: Cost per Exposure Range $ 0.0038--.0076 $ 0.0040--.0080 $ 0.0034--.0068 $ 0.0036--.0073 $ 0.0077--.0154 $ 0.0046--.0091 Native-American, spin to sponsors. Comparable Media Cost $2,745,416 $2,844,534 $4,626,403 $4,919,558 $2,608,485 $3,326,399 or femaleJapanese Sponsorship Range $82,185- 164,370 $92,056- 184,112 $127,264- 254,538 $143,288- 286,576 $162,500- 325,000 $123,798- 244,905 public relations. on minority, firms or targeted also can shine of target sponsors rural/urban by promoting areas give positive two-way trade and internationalization. America and Japan, audience. to appear ESP events take place in North depending in one or both markets, like in-store on targets. Some events focus on trade; others, allowing shows sponsorships promotions, on consumers, may choose promotions. show by level. Sponsors brand eager for B2B exposure while others seeking business. reinforcement may choose in-store d) Immediate booths, would Millions seminars, of trade-level eyeballs Besides will see ESP's mailings, national brochures, and other events. sponsors. firms, each ESP ESP for trade have its own specific received support As example, banks a 1996 proto-type craft makers journal: immediate insurance from Vermont include and from the industry positioned airlines, to get GIFTWARE results, providers, NEWS. Sponsors such as shipping long distance companies firms, freight carriers, forwarders, banks, and Internet/e-mail service providers. 30 2. Sponsor Types: There are several categories of companies who will sponsor ESPs: a) Related trade businesses North American and Japanese companies, national and local, benefiting directly and immediately b) North American from ESP's participants. companies with presence in Japan (approximately 3,000 ) Members of the American and Canadian Chambers of Commerce in Japan (ACCJ and CCCJ), are prime candidates. Advertising, sets 1998's expenditures Dentsu Research's 1999 Marketing & in Japan at $56,058,394,000 with continued increases from the growing North American firms there including Apple, ATT, Citibank, Coca Cola, HP, IBM, Sun Microsystems, and Xerox. Intro's ACCJ membership permits us access to decision-makers at these firms. 2,000) in c) Japanese owned/affiliated firms in North America (approximately All Nippon Airways and Teikoku Database (a D & B-style credit reporter) have recently sponsored export-to-Japan events. Other firms, which are well-established North America, support programs promoting exchange through sponsorship related foundations. Lexis/Nexis' Company Honda Toyota Canon Nissan Sony Panasonic C. Foundations Samples of Japanese advertising in the U.S. 5/98-4/99 Standard Directory of Advertisers include: Company Mitsubishi Mazda Isuzu Nintendo FujiHeavy Industry Bridgestone Funders adult education, (includes business) U.S. $1000 $174,147 151,315 108,853 93,967 81,457 28,000 Company U.S. $1000 Yamaha $10,000 Casio 9,300 Yokohama Tire 5,800 Japan Air Lines 4,500 Fuji Electric 2,000 Japan Tourism 2,000 and from U.S. $1000 $2,139,694 1,227,513 910,514 768,678 555,850 497,000 & Government-Related 55% of 448 surveyed foundations and minority/rural organizations development funded community, projects in 1997-99 (Appendix Table 6). Ranging from American trade is a proposal $5,000 to $1,000,000, these grants (one-time and continuing) are channeled through local or trade groups (NPOs). Japanese-North with community, are disadvantaged. economic, and social benefits; especially when the involved communities Intro's creation of an NPO under IRS Section 501(c)(3) would be a way to apply in cases where clients are not members of an NPO. Our clients have received grants from NAFTA relief and metric conversion programs. Tangible examples of export 31 promotion financing include the Department of Agriculture's export marketing costs) and New Hampshire's M.A.P. program (50% of revolving grants. Other programs are available at regional, state, city and county levels. Interviews with exhibitors in Japan indicate that small manufacturers and food producers have wide access to these. Excluding of Labor the states' and localities' programs and those funded by federal block grants, a partial list of federal agencies from which ESP funding is available includes the Departments (8 programs); Energy (8 programs); State (2 programs); Housing and Urban Development (2 programs); Export-Import Bank (2 programs); and Overseas Private Investment (3 programs). Intro has worked with the two main sources of funding, the Department of Agriculture, with 35 programs, and the Department of Commerce (72 programs run by its Women's Business Ownership Office, Minority Business Development Business Development Agency, Small Trade Centers, Export Assistance Center Agency, International and Foreign Bureau, Commercial Service Agency, Trade Adjustment Bureau, Small Business Innovation Research Agency, and Appalachian Regional Commission). D. Trade Associations ESP can proceed without a trade group (e.g. direct clients, government testimonial-provider sponsorship), but a partnering association (40,000 in the U.S.) can act as a conduit for non-profit funding; as a to add credibility; and as a client recruiter. ESP expects clients to related firms (such as members of proceed through the program in groups to maximize effectiveness, especially when Intro's recruitment of client companies is needed. Geographically the same local Chamber of Commerce) may be too industrially diverse to benefit from an ESP, whereas firms within the same trade association (regional or national) are not. The efficiency of designing and executing recruitment, sponsorship and marketing for a single industrial group, even when products and manufacturers within the group are diverse or competitive, is an obvious one. Intro's experience with combined groups of food producers illustrates this efficiency. At some venues, all of the clients' products were appropriate, the retail outlets. Research into programs associations offer and wish to offer members indicate that export is on the "hot list" in both manufacturing Comprehensive and service sectors. Japanese shows allow a wide variety of firms to exhibit successfully at the but the group had to be dispersed for in-store promotions, due to the more specialized nature of relatively few shows held. For example: food, food processing equipment and beverages are all at the same thematically linked show in Japan, whereas they would require entirely different shows in North America. Appendix Table 7 illustrates the industries exhibited at the shows and provides a road map for which North American industries will benefit from group exhibiting. 32 E. Government and Quasi-Government Liaisons ESP's market includes federal, regional, provincial, state, and local economic/export promotion agencies-some targeted solely at Japan. In addition to its embassy and 3 bank: consulates, Canada boasts 4 provinces with Tokyo offices (Alberta, British Columbia, Ontario, and Quebec). Mexico maintains Tokyo offices for the government BANCOMEXT, and trading firm NAFIN, SNC, in addition to an embassy and consulate. Most visible of all, the U.S., with an embassy and 5 regional consulates also has 2 separate offices for the Department of Agriculture's Foreign Agricultural Service (Tokyo and Osaka). 32 U.S. states maintain their own offices in Japan as do San Bernardino County and the City of Vernon (both California), along with the Port Authority of N.Y. & N.J. Other government and trade missions. efforts in Japan include sponsoring pavilions at shows Four factors influence a government agency's export promotion activities: budget, constituent pressure, job justification, and competition from other national, state or regional governments. ESP is designed to work with these agencies. Experience shows that, like trade associations, they are effective and credible recruiters with exceptional willingness to co-market (seminar space, direct mailing cooperation, etc.). Although a certain early resistance can be expected from some (due to fear of total privatization of their functions), no agency is positioned to produce an ESP. Proper crediting of liaisons in press releases and providing them with statistical reports in the language and format required for their own reporting are key to maintaining good relations. Also, Intro will be a customer through purchases of market reports, pavilion certifications, and other fee-for-service items. Positioning itself as a resource, Intro can turn initial bureaucratic reluctance into a desire to cooperate for the benefit of constituents. Competition among countries to enter the market also affects government. As per Appendix Table 8, 252 Japanese shows surveyed 1999-2000 revealed foreign participation 8,740 exhibits from 104 nations, many of which subsidize. At least an additional not included in the survey had pre-1999 foreign exhibitors (Appendix Table 9). Participation of NAFTA nations, (Appendix Table 10) compares well, but continuous pressure to further open Japan is a driving force within the U.S. government, making its stake more pronounced than that of other nations. Quasi-governmental (utility companies, regional authorities, duty-free zone administrations, center organizations) Many have discretionary funds to spend on trade promotions. agencies world trade ones. grew to 141 shows are valuable liaisons for the same reasons as the government 33 F. Participating The market or product companies Clients for clients includes testing in Japan. already exporting. all North American dollars firms interested in trying, expanding, because they measure Statistics on trade are not adequate As a snapshot of export interest, a 1998 survey of Commerce (Appendix of 623 Vermontshowed 75.3% based firms conducted of were interested As this survey at U.S. exports The Department (22% of Japan's investment largest in connection with the U.S. Department in export promotion programs in participating interest Table 11 ). firms, looking indicates to Japan levels of new-to-market in calculating and new-to-export ESP's potential can be helpful estimates client base. to Japan 1998-1999 of Commerce imports) $182.2 billion was exported invested and $10.5 billion directly (1999 economy: partner (1/3 of Japan's second As many foreign is the have received). Japan trading $4.3 trillion-world's largest) exporters non-NAFTA for the U.S. and Canada. no contractual an interest nor ownership relationship to buyers, even after market and regions where entry, they maintain sell. in increasing the number of customers products G. Trade Shows Held In Japan and Sizes of Shows so their number 100 countries and availability deserves consideration. 1. Numbers Shows are a basic ESP media, from more than held in Japan Tables Companies shows being will exhibit about 1,348,116 times at the 3,295 332,971,399 visitors. 2000-2005, attracting (See Appendix 2. Organizer 12 (a)-(c) and 13 (a),(b) for history "Comfort Level" participation and projections). Type and An organizer's market type impacts the foreign permitted in foreign and establishes exhibitors varies with served. parameters (See Appendix Table 14). Interest the organizer's By number type; current show popularity; and the market of the industries of shows (not adjusting for sizes), market share by organizer type is: Type of Organizers: Japanese companies -not mainly in trade show business Japanese trade associations Japanese government Foreign, non-governmental Japanese trade associations using management companies Japanese trade show companies Foreign governmental Totals Year 2000 Share 35.0% 31.0% 15.8% 11.4% 4.4% I -can combine 1.3% [ these to 5.7% 1.1% 100.0% 34 r The pattern competition. is that trade associations protect members in getting against non-member foreign As NPOs, they are not aggressive usually reacting entities, to complaints new exhibitors, except when the government, are owned is defined management Government itself, exerts pressure. As most expo sites "comfort level" by government as allowing companies this can be tangible. For this category, up to 10% of all exhibitors tend to allow up to 30%. organizers to be foreigners. Associations using and quasi-government of foreign attendance. lack profit endorse motive, but respond to the P. R. and prestige government As agencies and help other organizers, varies with the participation is not limited to its own shows. concerning non-tariff Involvement criticism Japan may be receiving "Comfort Foreign barriers or other unfair practices. level" is 30% for this category. organizers, from the same types as the Japanese (private companies, trade about but to 70 association, shows. government) come from the U.S., U.K., and G.F.R., and operate they are motivated "comfort for international Being foreign themselves, exhibitors, the private ones observe the Japanese level" of 30% on foreigners in order better blend into the market. Private foreign organizers countries are generally for exhibitors with the current exhibitors the most receptive and visitors. to expanding their shows and look to soliciting foreigners shows to Their interest in actively Plainly, varies inversely success of their shows. and so shortsighted private organizers, horizons the more popular can fill with Japanese court foreigners. or media sometimes Japanese quality groups, organizers may not be motivated More successful often subsidiaries of large publishing Government have longer planning and desire to internationalize. exerts pressure exhibitors, to allow more foreigners, foreign exhibitors but the push can also come from to increase the number and realizing buyers. are a draw of visiting "Comfort level" is 30% for this category and exhibitors but does go higher. the Using the extrapolated "comfort (please H. Existing number of shows market for 2001-2005, we estimate 56,176 foreigners level" for the overall refer to Appendix Competition for Sponsors to be 280,879, averaging annually Tables 15 (a)(b) for data and adjustments). 1. Competing Sponsors PLAN. targets, distillers), shows, have a wide choice of media, the detailing ESP's mixed markets media of which is outside the scope of this of offers low cost per exposure, restricted positive at home PR spin, choices (tobacco and levels. Some advertisers, in Japan, firms, alcohol of ESP (trade have no such barriers allowing agencies especially within the core media print, Internet), advertising them to be sponsors. and promoters ESP is designed to sell through established to maximize our advantages. 35 2. Competing for Other Funding who solicit foundation and government funding for The thousands projects compete of applicants with ESP's participating ESP addresses trade associations ways: and client companies for available dollars. this in several a) Tight coordination Such endorsement b) ESP programs with government/quasi-government is a major advantage to get funding liaison travel liaisons for government funding. which can be hard to pinpoint. include to Japan as an incentive. attractive points to foundations having a c) ESPs are high-profile strong penchant and event-driven; their efforts. needed to publicize results d) ESPs have measurable for the NPO accountability fundraisers to present reports now standard. e) Intro will use professional, and other foundations. 3. Competing for Cooperation well-established ESPs to corporate are indispensable. In the closed NPO world, from Associations such connections & Government Liaisons However, The flood of proposals Intro's turnkey program crossing these desks compete precisely with ESP for attention. the attention is so complete to capture the program support, of trade and Intro works government officials. For the trade association, the program, funding is a "win-win". perform with them to design recruitment, all the while program produced enhanced, arrange keeping enlist government intra-association and issue reports; Intro's and sponsorships, flow of positive execute the program up a steady Intro's PR for the association. in shows, prestige, events, internal also includes paid participation The association's and media and external, government is by the associations. while the use of its own resources is minimal. Participating offices also get a "win-win". resources exporters As Intro plays a supporting "half-a-program", which role, less of their own is the case when reporting system, are spent on promoting must pay 100% of costs. They also benefit and results. Companies from Intro's PR machinery, 4. Competing a) Client for Client Options facilitation business. Profitable of Intro's of sponsored No turnkey exhibits at trade shows in Japan is the core exist, program from organizers for foreigners so firms wanting to exhibit have four options: a Japan-side a North (DIY) agent or distributor export agent (i) Exhibit through (ii) Exhibit through (iii) Do it yourself (iv) Use a facilitator American-side 36 f I Option (i) involves a relationship beyond just exhibiting and does not apply when testing in to the market. Connecting with an agent or distributor (ii) also involves is often the reason for exhibiting and requires the exhibitor the first place. Option pay upfront require market a long relationship costs of the show relationship needed plus 15-20% of sales in commissions. with the exporter Although about and the exporter it appears The agent may does not get the option often an exclusive information to succeed. the most economical, and procedures (iii) can be the most costly. Lack of expertise combine investment with an inability meaningless. to conduct the market post-show follow-up to render the "do-it-yourself" exhibit versus an Intro Below is an illustration of a do it yourself ESP (using ESP Basic Plus NAVJ and U.S. dollars Cost Category: -Single Booth Space (3m x 3m) -JACE estimate of exhibit costs (Table 21) -Intl.Airfare (NY-Narita economy class-l) -Hotel-5 days (Tokyo) -Freight/import of samples -Class B Translator for show -Translation Subtotal: Other services of basic brochure (2 pages) @ $1.00= 100 yen to compare): $ Cost DIY 4,000 10,336 2,200 1,500 300 600 200 $19,136 $ Cost ESP Included Included Included Included Included Included Included $4,926--$6,119 are: included in Intro's ESP at same cost-to-client of $4,926-$6,119 -Monitor responses of buyers, qualify leads -Provide export and market training -Assist in initial negotiations with buyers -Pre-show promotions & pre-marketing -Generate quality publicity and sales leads -Additional promotional venues and media Option (iv), facilitators, The types of facilitators -Agents American offer a range of services, include: -Secure sponsors & funders -Assist clients visiting Japan -Prepare products for exhibition -Erect, operate, dismantle show -Gather buyer information -Report about event and results the most extensive of which is Intro's. of the organizers: Two Japanese organizers have commission-based to vendors. North agents selling space. All other concerns programs: Agencies handles referred -Government (North American arrangements, and Japanese) sporadically buy space to retail. Exhibitor -Private companies: the show, and follow-up. fee-for-service by independent On the next versus a Other than Intro, there is one other Japan-focused their Japan operations are conducted firm in North America. contractors, However, thus pricing is higher than Intro's far more extensive package. page is a comparison quotation received of Intro's ESP (Basic Plus with NAVJ and ISP phases) July, 2000 from JETC (Japan Export & Trade Consultants) of Seattle, Washington: 37 f Re: The 26th International Food & Beverage Fair Venue: Makuhari Messe Exhibitor Services Including: Booth Rental Electric Services Site Prep. and Management Wall Creation Wiring Services Sign Creation Script Preparation Wall Decoration MD Deck Demo. Stage Speakers, Amplifiers Power Outlet Long Tables Import/Export Microphone/headset Clip Spot Lights Set-Up Monitoring Box Monitor/VCR/AV Rack Planning & Design Carpeting Table-Top Shelves Promotional Computers Interpreter-_ days Removals Catalog Stand Promotion MC-4 days Registration Setup Supervision Shipping & Receiving Intro's ESP Basic Plus NAVJ & ISP ....................... $7,926 $47,000 [ JETC Quotation for above .................................................. --$6,119 ] Here are some other services included in Intro's Program, requiring extra fee or not available from JETC: Assist clients visiting Japan Secure sponsors & funders Tools for product decoration Travel to Japan/local travel Execute pre-show promotions Use media for promotion Monitor responses of buyers Export and market training b) Selling Points of Intro Some of Intro's selling points to client companies include: (i) Thorough market knowledge. Pre-show importability testing, a routine Intro service, is a make-or- break item for many categories such as food or cosmetics. (ii) Proper care and feeding of buyers. Pre-show publicity, showroom meetings and persistent, patient post-show follow-up maximize the results of exhibiting. in the first place. Certain sectors of the Japanese economy Gather buyer information required Erect, operate, dismantle exhibit Generate & qualify sales leads Prepare products for exhibition Generate & qualify publicity leads Use additional venues for promotion Report concerning event and results Assist in initial buyer negotiations Insurance & taxes Cooking utensils Samples security Supplement show Sales efforts (iii) Ability to participate remain resistant to foreign competition, including not allowing foreign firms in trade shows. Intro has a Japanese subsidiary and can secure participation. (iv) Relations with show organizers, government (v) Show & non-show (vi) Arrangement student services. Each developed, and third-party & trade associations. Intro is in Japan. Knowing unwritten rules can make all the difference. tested, adjusted over four years funding. As any college to get the client the "biggest bang for the buck". of sponsorships, knows, the college you can go when you must pay-in-full from your pocket and function. Intro and Intro Japan, operate seamlessly as is different from the one you can attend by getting outright grants or financing. (vii) Unity of purpose one Company. A thoroughly bilingual and bicultural staff is found at both. 38 f L V. Market A. Market Goals & Strategies For ESP Share Requirements sponsors spend in Japan and in the U.S., spend for business and community development, and export, promotion, spend on business/export As detailed in the previous Section, ESP's market can be viewed several ways: 1) The amounts that advertising 2) The amounts that foundations 4) The amounts government 3) The amount that trade associations spend on member development and quasi-government 5) The amounts North American companies spend for export promotion, and 6) The number of trade shows held in Japan. To calculate the market share that Intro must achieve to reach revenue goals, the most useful of the above is the number of trade shows held in Japan. Projections show that 1,178,856 companies will exhibit at Japanese shows during 2001-2005. It is estimated that organizers would be comfortable with 280,879 of these being foreign firms. Surveys show that once NAFTA firms are introduced organizer's into a show inJapan, they generally achieve about 4.75% of the total number of exhibitors, or about 18.7% of the foreigner comfort level. Using these two, it can be estimated that exhibits of up to 55,760 NAFTA firms are possible in 2001-2005. Intro's ESP projections require it to service only 2,960 firms during the same period. Gross Market (In number of exhibitors) Total projected exhibitors ................................... Total projected foreign exhibitors ...................... Possible NAFTA participation ............................. Intro Projection 2001-2005 .................................. Estimated 2001-2005 1,178,856 280,879 55,760 2,960 Intro's Projections as % of estimated 2001-2005 0.25% 1.05% 5.31% Intro has 4 supply-side methods to achieve projected revenues and profits: conversion, deepen, widen, and expansion: B. Supply Side Available Methods-Conversion Of the 284 shows surveyed by Intro and found to have NAFTA exhibitors 1996-2000, 261 reoccur 2001-2005. Due to different frequencies, the total number of times these shows will be held by their 109 respective organizers will be 1,091. Projections indicate that 26,102 NAFTA exhibitors should be expected at these shows. Converting these firms from using other facilitators or from DIY exhibiting is Intro's first market goal. 39 C. Supply Side Available The above-referenced an additional Methods-Deepen shows have a total projected foreigner comfort level of 135,841 exhibitors. After reducing this by the 26,102 NAFTA firms already expected, we see that 109,739 foreign firms would be permitted into these shows. NAFTA presence at these shows, already validated by the presence of North Americans, can be deepened. D. Supply Side Available 33 of the 109 organizers Methods-Widen above run an additional 188 shows. These shows have not but do service industries similar to shows that have. potential is: Projected Foreigner Comfort Level 14,861 15,073 18,631 18,034 23,273 89,872 yet attracted NAFTA participation, Widening means working with organizers to bring exhibitors to these shows. Using comfort level calculations, this submarket's Year 2001 2002 2003 2004 2005 Total Projected All Exhibitors at 188 shows 52,080 53,341 65,311 63,967 81,598 316,297 Methods-Expansion E. Supply Side Available "Expansion" means bringing North Americans to 130shows in the same industries as those with established NAFTA experience, but that are run by 110 organizers who have not had experience with North American exhibitors. Contact with these organizers is included in the scheduling of this PLAN. As these shows present the most challenging situation, we will gauge interest from the organizers, then use the shows of the most cooperative as "second" shows in Doublex ESPs. Using comfort level calculations, this submarket's Year 2001 2002 2003 2004 2005 Total potential is: Projected All Exhibitors at 130 shows 32,397 34,866 42,602 44,061 54,556 208,482 Projected Foreign Comfort Level 5,257 5,569 6,915 7,089 8,971 33,801 for the 130 Appendix Table 16 provides category assessment of industry-appropriateness additional shows to be considered by Intro under the above-described "expansion" method. / 40 F. Coordinating Coordination of Methods of the above methods Converting is achieved by Intro's overall policy of choosing in Japan the path to return to of least resistance. companies who have exhibition experience the same shows while on Japan, builders switching to Intro is the least resistant shows. as the company as testimonials is already "sold" and on the use of trade Using these companies and groupinto these is the path of least resistance within the same group to bring newcomers of organizers the venues shows from the same industries exhibitors shows. Working and bringing at which serving to their other shows exhibit. is the path of least resistance Working industries with different for widening North Americans organizers that produce bringing these same, NAFTA-inhabited export experience to shows is the next path. Finally, experience exhibitors with limited with no NAFTA G. Strategies is the most challenging path and is currently given lowest priority. There is a two-track strategy for selling ESP, both in North America and Japan: 1. Track One: In North America: a) Referral 2. Contact Strategy past NAFTA exhibitors lowering at the shows of costs; rub-off to offer ESP from sponsors, 2. Stress completeness; trade associations, 3. Reward previous b) Association 1. Identify 2. Contact, exhibitors exhibits Strategy and government. who introduce with reduced trade/government offices from cost or free travel for next show. the trade associations applicable to the shows' begin as per PP. rub-off, work. industries. and based on level of interest, and attractiveness, from recruiting sponsor 3. Stress service for association c) Liaison Strategy and revenues and conduit 1. Identify 2. Contact liaisons (all levels) applicable on level of interest, service, to the shows' exhibitors. and based begin as per PP. to their constituents, 3. Stress completeness, PR rub-off, d) Sponsor 1. Identify possible and attractiveness free travel to Japan. Strategy potential sponsors for the industries of the exhibitors. sponsor benefits. 2. Design preliminary 3. Present 4. Present preliminary models ESP with accent toward model through agencies to gather response. to trade associations and liaisons. 41 i i 2. Track Two: In Japan Strategy organizers having NAFTA exhibitors to negotiate exhibit rights and/ financial a) Agency 1. Contact or exclusive participation NAFTA toward agency (commission costs). exhibitors; basis or with organizer promotional to increase 2. Stress sales potential creation of added without events NAFTA for shows exhibitors (DIP, etc.); PR rub-off and marketing (widening). b) Liaison This affects 188 shows of other shows run by 33 of these 109 organizers. Strategy the applicable the Japanese North American government applicable liaisons in Japan. promotion of 1. Identify 2. Identify government liaisons to import the industrial 3. Contact categories of the shows. on programs. Based on interest, to constituents, begin as per PP. for information 4 Stress completeness, H. Demand Side Methods: attractiveness PR rub-off. As per Appendix run the gamut the general Table 17, the types of shows at which NAFTA companies have exhibited in As of industries. On the higher category end, 29.4% of these shows can accept products while only 0.22% are appropriate categories for cosmetics. does provide industrial equipment seen below, grouping look at which industry Groupings: the industries groupings of these shows into wider the NAFTA companies a better currently Appropriate w/ ] [ exhibiting in Japan are from: % of shows Includes: General Merchandise, Import Goods Jewelry, Gift, Toys, Household Goods Internet & Computer Sports, Entertainment, Recreation Food, Agriculture, Nutrition Education & Government B2B Services Industrial Machines, Parts, Materials Environment, Petrol, Resources Cars, Trucks, Transportation Health & Medical Construction, Architecture Apparel, Textile, Personal Care Optical, Cameras, etc. at: % of other Shows organizers(Widen) run by same 12.03 10.36 14.01 8.85 9.63 11.51 9.51 11.53 9.06 9.18 6.77 7.82 5.79 9.13 (Conversion/Deepen) NAFTA exhibits 15.97 14.37 13.97 11.88 11.30 11.24 10.76 9.69 8.43 8.35 8.12 8.05 5.94 5.75 42 i_ VI. Platform Product Exhibition for the North American Services Program-NA Market: Note: Although this PLAN's focus is our Platform Product: ESP, investors are provided descriptions of other Intro products. These are divided by the major market they address: North America or Japan. Intro will ally with North American organizers for cross-marketing in pursuit of ESP. With the aim of building good relations with these organizers, the logical outgrowth is a program aimed at increasing Japanese exhibitors and visitors at the North American shows. A. Background Japanese participation in North American trade shows is showing signs of increase. Thousands of small companies in Japan, heavy contributors to the GDP, are looking for means to export their goods and circumvent the current oligarchy of trading firms. Indications are that activity among Japan's 800 export trade councils and 3,000 trade associations to pressure government to reinvigorate exports is having some effect. Not yet sponsored booths at numerous in inverse relationship to the decline in at the mid-1980's level when the Japanese government North American shows have increased dramatically government shows, Jetro and some individual firms have resumed exhibiting. Japanese buyers attending Japanese exhibitors. The exchange rate, lowering of air fares, relaxation of regulations, and promotions all combined to make import an option, even for retailers. Though being about 50% of the United States), even small Japanese firms are When organized, there are fewer Japanese than North American companies per industrial category (Japan's GDP and population export-conscious when compared to their North American counterparts. this realistically translates into a greater willingness to spend and pressure their associations and government agencies to spend on export promotion than is found among most sectors in North America. Though the dollar-yen relationship is no longer lop-sided in favor of exports from Japan, fully 67% of Japanese firms with 50 or more employees do export. Intro's interest stems from the long-term goal of building relations with North American organizers by becoming a resource to them. Strategic alliances can be made with some, particularly those considering eventual international expansion. B. North American Market- Status Compared to the Japanese market, the North American trade show landscape is huge. 8,000 shows were held in over 200 cities covering hundreds of industries in 1999. Limiting its definition of a trade show to B2B expositions having 50 or more exhibitors, the Trade Show Week Data Book 2001 estimates the United States organizers' approximately revenues at $12 billion dollars. This figure excludes smaller shows and excludes all 43 secondary organizers American revenues (freight, booth construction, travel, etc.). Many North A number many American of North functions. Missing are large, tending shows to be from media and publishing. are run by trade associations, organizers are also substantial which subcontract in North America Foreign-owned (VNU, Reed). are the government-run and restrictions have exhibitor concentrated Information Medical Home concern waiting shows seen in Japan. All shows are generally shows open to foreigners often are only very popular lists. 42% of Trade groups: which, due to space shortages, surveyed 4,637 shows Show Week's in five industrial Technology ( 483 shows); & Health Furnishings Care (460 shows); & Gift (405 shows); (317 shows) and Building Sporting & Construction Goods & Recreation dispersal exhibitor (301 shows). and large number of shows held per year per industry at all except major national in North has The wide geographic the effect of lowering For example, only 2 draw servicing and visitor attendance per year which shows. of the 90 shows buyers cater to the gift industry to Japan, America, in excess of 60,000; a contrast some of which with 6 shows greater annually this industry, post show attendance than 175,000. and 411 The top 200 shows exhibitors, surveyed by Trade Show Week averaged exhibitor spending produce 20,500 visitors with the average $7,374.00 at the show. The 500 trade an average of 15 shows per year each show organizers with revenues Research active in North of approximately by Cahners' America $34.4 million Research (about $2.3 million per show produced). show producers B2B Media companies) conducted shows that 85% of trade integrated (both those described reported operating a 26% revenue profit as "pure play" or parts of larger, increase from their shows in 1998 over 1997 with an average of 29%. MarketTrend & Needs acquisition are the trends players behind in the North American taking C. North American Consolidation show market and expansion for 1998 through Abry Partners, Primedia, through 2000. Key financial DLJ Merchant Veronis Banking the consolidation & Friedman, their place include Pfinsgten growth Partners, Hellman Pincus. Partners, Suhler, and Warburg American To sustain rates and profit margins, to acquire the North organizers and their financiers seek new properties concerning and need to grow the shows they buy. More information trend and its international developments are found in this consolidation section the Acquisitions of this PLAN. 44 D. Need for More Exhibitors conducted and Attendees at North American Shows In a survey American in September, 2000 by Trade Show Week, 96% of North revenues from their shows by 60% over show producers aim to increase their 1999 levels by 2003. Their methods Will increase revenues increased increased increased by: for doing so include: Percentage Responding YES 56% 44% 29% 26% 26% 26% 22% 22% 20% their growth, Percentage they answered: Responding 58% 58% 43% 41% 37% 25% 18% 11% Exhibitors and Attendees and 14% of for YES exhibit space revenue at current shows sponsor revenues at current shows attendance revenues at current shows acquisitions of existing shows reproducing current shows in new markets adding conferences and seminars to shows joint ventures with other show producers creating new shows in current industry sectors creating new shows in new industry sectors Asked to cite what challenges they foresee in sustaining Challenges to meeting revenue growth targets: difficulty in finding additional exhibitors difficulty in finding additional attendees competition from other trade shows external market conditions finding suitable venues and exhibit spaces competition for corporate resources finding appropriate personnel arranging external capital and financing E. Need for Assistance presence in Getting International Foreign visitors in the North shows). American As North shows is low (11% of all exhibitors American trade show producers in the largest look abroad Challenges exhibitors and attendees to keep up their growth, they face new challenges. cited by organizers in the Trade Show Week survey were: In Getting International Exhibitors 58% 49% 36% 16% In Getting International Attendees 46% 65% 39% 30% Challenges Cited by North American Organizers Selling Value Quality Lists Time, Staff Finding Partners 45 Among their current and intended methods for attracting exhibitors and visitors from abroad, the surveyed producers cited: Methods Desired Internal Intl. offices Intl. reps Intl. publications US publications Intl. Organizations US Commerce Dept. US Trade Associations US reps. ,To get Foreign Exhibitors 89% 16% 7% .... .... 11% 13% .... 2% To get Foreign Attendees 87% ----44% 40% 29% 27% 18% --- Use of the Internet is also considered by many of the North American producers. Though only 22% of organizers with web sites feature a language other than English, 75% of them intend to add multi-lingual capability to their sites within 18 months. Only 4.8% of all North American organizers with web sites feature Japanese. The attraction of Japanese exhibitors for organizers in North America (ESP-NA) is apparent. Clearly, Intro's delivery of large numbers of Japanese exhibitors to the North American shows through ESP-NA satisfies many of the organizers' F. Product Description: ESP-NA is a program for North American organizers with whom Intro wants to establish relationships in pursuit of ESP and OIP (described later). The cross-marketing has packages designed on two bases: Retention and Expansion: 1) Retention Basis needs. Services such as acting as the organizer's Japan office, contacting exhibitors for re-closing, including them in the various Intro Japan seminars, newsletters, and other contact would be tailored for retention of current Japanese exhibitors. 2) Expansion Basis In addition to the above services, would include: (a) Japan-side direct marketing: or signing deadline) or signing deadline) (at show announcement -Publicity Releases (show announcement -Paid Advertising -Direct Mailings -Telemarketing (to targeted exhibitor-candidates) (to targeted exhibitor-candidates) to Japanese -Internet solicitation (to targeted exhibitor-candidates) -Virtual show extensions websites translated 46 (b) Japan-side -Exchanges -Marketing -Export cooperative marketing: organizers shows (exhibitors at trade shows and buyers) in Japan with complementary of the North American education seminars -Government cooperation marketing in Japan -Trade Association (c) Exhibit -Pavilion -Selection G. Launch coordination: design & organizing for Japanese exhibition groups and supervision of vendors to facilitate exhibiting Requirements to North American rather organizers during contact for ESP. No extensive Intro will offer ESP-NA market research will be conducted, of service-providers). the focus of preparation is operational to potential Japanese (coordination exhibitors gauging Except for retention, basis, limiting all marketing will be done on a group of the interest preparation to marketing costs and the liaisons. levels of organizers, sponsors, associations, and government H. Marketing ESP-NA Japanese North visitors Approach will be sold to North American shows targeted organizer organizers whose shows cross-reference later in this PLAN). with the When a and for ESP, OIP, and TMS (detailed commits to working American with Intro to bring Japanese Japanese exhibitors organizers, to his shows, Intro will market trade his shows to appropriate As an example, medical exhibitors, and affiliated American associations. as arrangements and health shows are made (460 major with the North shows organizers who produce run by 28 organizers), show organizers Intro will finalize arrangements with the 11 appropriate shows and with the 53 sector. to all exhibitors America service) Japan-side who run the 31 medical agencies and health trade associations Ideally, Intro's and 52 government involved with this industrial is being offered ESP (from North shows America to Japan service) ESP-NA at the North American while Intro's (from Japan to North Due to the disparity is being offered the North appropriate (where to all exhibitors at the shows in Japan. in size between no ESP American and Japan trade show industries, show exists in Japan. there will be cases where by Intro's cross-reference American This is addressed the North organizer can run a moderately-sized Trade Show Creation show in Japan as an product (detailed later ESP Invitation in this PLAN) agencies American Only Show) and by Intro's in which Intro will seek out appropriate to produce trade associations, government and others organizer. in Japan a new show in cooperation with the North 47 J" 4 I. Targets- Number of Japanese Exhibitors & Groups The number of Japanese companies that ESP-NA targets to bring to North America is: Months after ESP-NA Launch 12 24 36 48 60 Japanese Firms Coming 192 (16 group 312 (26 group 432 (36 group 600 (50 group 792 (66 group through ESP-NA exhibits) exhibits) exhibits) exhibits) exhibits) The average Japanese company exhibits at 4 trade shows per year (an average of all industries). As an example, this means that the 9,641 exhibits at Japan's 31 medicalESP-NA aims related shows are done by about 2,410 Japanese companies. Of these 2,410 companies, we can assume that 67% export or want to (about 1,615 companies). to introduce these 1,615 show-savvy, export-ready exhibitors to the 35 North trade promotion bureaus have greater American organizers who produce the 460 North American shows in the medical categories. As trade associations and governmental relevance in Japan than in most North American industries, the above targets would be composed of groups of firms exhibiting at pavilions in the North American shows. Using 12 companies as a typical group pavilion for Japan, this requires Intro to organize approximately J. Economics & Outsourcing Virtually all of the services to be provided to the exhibiting Japanese groups will be outsourced by Intro. Extreme care in selection and monitoring of these outsourced partners is key to ESP-NA's success. Intro will derive its ESP-NA revenues from: - fees charged to North American organizer who desire an office presence in Japan; -commissions paid by North American organizers for space sales; services; -oversight fees charged to Japanese exhibitors on outsourced 194 pavilions over the 60 months projected. -commissions paid by miscellaneous vendors providing exhibitor services. For figures, please refer to the Projections portion of this PLAN. 48 VII. Supplemental Product for North America: Product Testing & Evaluation Services (PETS) A. Background In 1998, EUSAFEC (Department of Agriculture's Eastern U.S. Federal Export Council) for a program that would also asked Intro to create a turnkey entry program for food producers. Based on earlier Department of Commerce work, Intro saw opportunity benefit manufacturers. down its then-current Research and design began in fall, 1998. In 1999, Intro wound pilot programs to concentrate on the design and testing of ESP (detailed earlier) and "Market Entry Program" (MEP) detailed next. Product Evaluation & Testing Services (PETS) is a bridge product between ESP and MEP in which evaluation and testing phases of MEP are packaged into a testing service. PETS' duration is 120 days and culminates in reports to the client and liaisons concerning results and indications for the products tested. B. Market & Needs Appendix Table 11 indicated strong interest (75.3% of firms surveyed) to participate in export promotion programs among medium and small North American companies. Within this 75.3%, some had deep concerns about regulatory matters or felt that trade shows were not the optimum introduction and testing method for their particular product. PETS addresses these concerns while delivering an affordable, real-world evaluation appropriate for most consumer goods. An additional market for PETS are North American firms who participate in Intro's ESP programs and desire additional C. Product Description Like ESP, PETS is comprised of activity groupings called Phases. Products submitted by clients will be intensively evaluated for the Japanese market on several levels, including: (i) Legality & Importability During the Evaluation and Preparation phases, a client's products are first checked and if problems are detected, to ensure they conform to Japanese import standards, market testing. the simplest method for correction. Trademark, trade name and other product identifications are also screened for permissibility of use in Japan. (ii) Market Comparables Clients' products are checked against comparable products already in the market on numerous criteria including: market size, market share, costs, distribution price mechanisms, patterns, and synergy with other products. Major players, distributors and end-users in the market are identified. The survey includes on-line sources. 49 J (iii) Focus Group: Utilizing Wholesale Buyers invited groups of buyers are asked to inspect Intro's showroom, and comment (iv) Initial Market on the clients' products. Testing are markettested at pre-registered, Evaluation, market pre-screened multiple Consumer locations selection retailers (v) Reporting Correlating client which products under a Pilot Shop program. conditions tests, and product of participating use real-market and wholesalers. with the cooperation the results indicates of the above phases, the potential Intro produces a report to the If warranted, and challenges for his products. initial market entry techniques are strategized. D. Revenue Sources & Pricing by the client or, in the case of a group, in determining by their trade potential sources PETS is paid for directly association. of financial As with ESP, Intro will offer assistance assistance among government at sponsorship PETS program and non-government beyond trade association sources. Unlike ESP, there is no attempt involvement. service-provider A typical or government or sold to a manufacturer, producer will cost $12,000.000. E. Existing Competition for PETS exists for PETS. The United Commercial States Department "Product of Commerce which No direct competition itself, through consists largely the Foreign Service, produces statistics Reports" of database-drawn however for approximately results. research studied. $5,300.00 per product. Focus groups and advertising These reports (at wholesale agencies do not approach PETS' real-world by numerous level) in Japan are conducted and generally start at $30,000.00 per product F. Sales Channels with ESP through the same trade association, on the credibility PETS minimal. and PETS will be sold simultaneously government, show organizer and other contacts. Capitalizing reach of these strategic Intro will accept and will promote partners will keep the costs of marketing direct clients for PETS (firms not associated PETS to particularly successful with an ESP group) as a logical ESP participants next step for them to take in Japan. 50 f" I VIII. Subsequent Product for North Market Entry Program (MEP) America: The investor Note: Intro's Market Entry Program, is a product in development. is provided with the below description for reference. A. Background MEP began as a project undertaken Eastern U.S. Federal entry. capable Export Council) when EUSAFEC (Department of Agriculture's entry program asked Intro to create a turnkey program designed for market companies who receive Market MEP is a long-term for North American market, most likely those of larger commitments results to the Japanese favorable Programs from first participating testing, in an ESP or PETS program. preparation and sales, and can Entry (MEP), coordinate be customized consistent B. Market As detailed exporting largest for almost any client desiring to clients and liaisons, to enter Japan. MEP produces progress. reports enabling them to monitor in the discussion or wanting of ESP, the number of North American firms States' to export trading to Japan is huge. Japan is the United and purchased non-NAFTA partner over $182.2 billion of American-made C. Needs products in the year 1998-99. of the Exporter obstacles which face would-be power. exporters Intro's to Japan are their lack of both. At all on to The two largest market phases knowledge during and lack of staying activities MEP addresses an MEP, Intro's for constant are clearly and frequently participation exporter, reported the client, allowing communication, length" and adjustment. with the The MEP client is thus not an "arm's knowledge challenges means primary successful of market procedures but is equipped and players to empower him to overcome market. and exploit the opportunities to the market of the Japanese in order Staying power conduct to the ability to commit and secondary conclusion. to adjust to it properly, with the right partners and financial sales efforts, and negotiate In Japan, this requires ways. Certain patience commitment. MEP addresses (trade shows, feasible. this in several portions of MEP are high-publicity MEPs are in and etc.), so sponsorships, particularly in the case of group As with ESP and PETS, Intro will, when needed, potential sources of financial assistance offer assistance determining among government non-government sources. 51 D. Early- Stage Partnering In cases where exceptional through means, the early phases of an MEP show that a product or where the product during has already line has in Japan promise, been validated an outstanding response an ESP, a PETS program, to arrange or by other in or line Intro will act on behalf of the client company MEP between This mutual customers the manufacturer co-investment importers the product's distributors. of Japanese and likely Japan-side investment in an MEP by the maker and his primary relationships which can serve as the basis for long-term rapid introduction bind the two and facilitate of later products. E. MEP Product Description of phases designed "entry" to further services research a client's progress in Japan. Like ESP, MEP consists Unlike competing exhibition including extensive America. single-channel (such as Internet only; trade show only; advertising product marketing MEP draws adaptation, only; market testing, only), MEP is comprehensive, penetration. Along with in North techniques. of MEP, and initial market export and sales work in Japan, upon Intro's education utilizing is provided the winning 1995-1999 testing, Some ESP phases procedures multiple marketing successfully reinforce (i) Testingunder market also appear in MEP, but, due to the intensive sales nature and costs differ. MEP is designed trade shows, in-store promotions, to last 12-16 months contests, publicity and includes and other drives, and promotional completing their market market activities. It is intended that some clients, after exhibiting include: multiple selection locations use realto MEP, will be converted position. MEP's additions to ESP for periodic to ESP's phases pre-screened tests, and product retailers testing is done at pre-registered, Evaluation, market a Pilot Shop program. conditions with the cooperation of participating and wholesalers. (ii) Market includes Planning-conducted alterations after the testing phases, and strategic assistance sales activities. guides MEP's planning product (iii) Import/Distribution-export Japanese as needed, buyers. the client to direct dealing with In MEP, Intro itself places an initial stocking distributor to ensure rapid order, supplemented placement. marketing and acts as a bridge includes market (iv) Sales-MEP efforts targeting media; follow-up on sales leads and extends to aggressive high visibility sales in mail order; e-commerce with major distributors sites and malls; prize and retailers. and through co-op advertising 52 (v) Enhanced Communication-changes in specifications, availability, and pricing are publicized through MEP's updating system and through the Intro Importer's Club. The Club provides Japanese buyers with rebates, trips, priority invitations to events, product and market news (using both monthly newsletter and fax newsflash formats) and builds a close network vital for new-to-market exporters. Extensive reporting to the client, liaisons and funders allows them to properly evaluate results. (vi) Commitment-multiple product appearances in media, stores, and at shows are designed to increase buyer acceptance as they see the exporter is serious about Japan, thus overcoming the reputation many foreign firms have as "quick-shot" suppliers. (vii) Direction-MEP positions clients to continue to profit well after the program ends. Our reporting is a road map for sales expansion and reinforcement. It also provides a summary of the entire MEP for liaisons and sponsors. F. Completion Requirements This PLAN will enable Intro to conduct two dry-run MEPs in order to: a) Reconfirm cost suppositions b) Identify and survey of: (i) advertising sponsors associations liaisons (ii) funders including all levels of government (iii) trade and professional (iv) government and quasi-government for each completed phase of MEP These dry runs will fine tune the products and gauge response. Initial projections of client sources, revenues, and costs are included in this PLAN. 53 IX. Subsequent Organizer Product for Japan: Internationalization Programs (OIP) Note: OIP increases North American attendance and exhibitors at shows in Japan, and is launched during contacts for ESP. Feedback from organizers will aid in refinement. A. Background As seen 1995-2000, a range of interest in obtaining foreign exhibitors, from highly motivated to apathetic, exists among Japanese organizers. Interest is affected by type of entity; show popularity; B. Market Sample A survey of 22 organizers, running 110 shows, quantified interest levels. 68%, who produce 88% of the shows, would provide a combination of commissions (10%-30%), free space (25-35% of total), or financial support for marketing in North America, indicating that strategic alliances are feasible. Here's a summary of survey results: Cooperation Cooperation Cooperation Cooperation Cooperation Cooperation Cooperation Organizer Code Number 020 078 032 033 075 139 137 208 203 210 193 204 229 199 240 230 244 212 109 207 195 202 Mode Mode Mode Mode Mode Mode Mode A: Financial contribution marketing in North America B: Free booth space C: Discounts on booth spaces purchased D: Commission paid on booth spaces reserved E: Assigning of priority locations of booths reserved F: Provide sales materials/do additional PR in Japan G: Not Interested in Cooperating Possible Modes of Cooperation B C D E F and the industries served by them. No. of Shows run 1 2 1 2 2 3 2 2 2 28 4 1 1 8 24 7 4 2 2 1 9 2 A G X X X X X X X Mode A B C D E F G X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Favorable Responses 3 5 8 13 15 13 7 % 14 23 36 59 68 59 32 Shows Run 54 14 51 88 97 94 13 54 4 ¸ C. Product Descriptions a) Retention Basis for OIP Program services for Japanese organizers include: Organizer Internationalization Tailored to retain North American exhibitors, these include acting as the organizer's North American office and contacting current and past exhibitors through the various Intro newsletters, seminar invitations, etc. b) Expansion Basis direct marketing: or signing deadline) or signing deadline) Expansion services would use the most effective of the following: (i) North American-side Paid advertising Publicity releases (at show announcement (at show announcement Direct mailings (to targeted SIC coded exhibitor-candidates) Telemarketing (to targeted SIC coded exhibitor-candidates) Internet solicitation (to targeted SIC coded exhibitor-candidates) Virtual show extension (ii) North American-side cooperative marketing: Exhibitor and buyer exchanges with North American organizers Marketing at North American trade shows Export education seminars Government cooperation Trade associational marketing Pavilion design and organizing D. Targeted Clients & Sales Channel: presence at their shows. Through its unique The clients for OIP are Japanese organizers who seek additional revenues and prestige by having a substantial international position and connections within the Japanese trade show industry, Intro is positioned to approach all 220 organizers in Japan with this product, regardless of what type of entity the organizer may be (private, associational, government be introduced into the Intro-organizer agency, etc.) In Japan, OIP will vendor-client relationships create channels for informal product introduction. ESP discussions, allowing attention to be directed toward features that the organizers respond to most positively. Just as the initial target group of North American organizers to be contacted for ESP-NA will be coordinated with Intro's needs for ESP recruitment, so the Japanese organizers to be contacted first for OIP will be the organizers with whom ESP arrangements "internationalize are needed. Organizers with whom no immediate ESPs are planned will be contacted next, through your show" seminars for organizers to be held in conjunction with the industry trade group, the Japan Association for Creative Exhibits (]ACE). 55 It is projected that Intro (USA) will be responsible for delivering 20% of the space sales made by Intro Japan under OIP. The remaining 80% will come from direct sales made by Intro Japan to organizations E. Market Goal for OIP Our target is to sign agreements with 149 of the 220 active organizers within the period described in this PLAN. This number is based upon our study of their relative motivations to expand internationally F. Notes on OIP i) Timing Because OIP enhances the profitability of ESP, OIP can be co-marketed ESP, then refined as the market indicates. ESP financial goals can be accelerated as OIP is accepted by show organizers. ii) Strategic Consideration of OIP with and our own survey results. in third nations and made through subagents in third nations. OIP also holds secondary revenue possibilities (such as providing services to North American exhibitors already exhibiting directly at any of the shows) and, when viewed in context with Intro's other products, is part of a Trojan horse strategy toward becoming a dominant force the market. 56 X. Subsequent Product for Japan: Websites & Virtual Shows for Trade Show Organizers A. BackgroundInternet & Trade Shows in North America community, of the Internet and trade show media both afford information, communication, and one-stop shopping. Both facilitate commerce. The "killer application" Internet (efficient speed) can complement that of trade shows (personal interaction). The Internet is used to sell and supplement shows in North America and Europe. Though "virtual trade shows" were considered a threat by the industry when they began in the U.S. in 1996, this has given way to dual use of the Internet by the organizers both to promote events and to extend their shows as a value-added Use of the Internet was cited as the second most important service to exhibitors. industry trend (after consolidation) in surveys of 182 organizers conducted by Trade Show Week (9/00). 90% stated that virtual events and online services are important to the future of their organizations. downloadable U.S. Internet promotion includes websites with exhibit descriptions applications, Tscentral.com; etc.) Generally limited to basic info (dates, and coupled with a strong presence in search sites (e.g. exhibitor- net.com; expoguide.com; venue, visitor and exhibitor totals), these sites require the prospective exhibitor to e-mail or telephone for a brochure to "see" the show; view past exhibitor listings; and review floor plan, display, and travel options. Revenues include ads from display and freight firms, and other related services. When asked about needed components of an Internet site, the organizers picked the following as either most or second most important: Site Feature Event information & schedule Registration Virtual exhibit space Session content information Sponsorship opportunities Most Important 90% 71% 36% 43% 14% Second Most Important 83% 82% 78% 79% 80% Trade show extension (virtual shows) is newer. The current sites include an exhibit floor plan (to locate company exhibits) and feature a search engine to find information and product releases before the "real" show. Some are temporary and carry exhibitors' information for a duration prior to and after the event. Others are permanent, Exhibitors are charged fees for virtual shows and consider it a way to grab the attention of the time-pressed buyer; remind the "be-back buyer" of what he saw; and enable those who cannot attend the show to see it. offering exhibitors a continuing presence, links to the exhibitor's sites, breaking news, etc. 57 B. Uses of the Internet by Trade Show Organizers in North America In the above survey, 84% of North American organizers responded information, entertainment/restaurants, Use of Internet by Organizers: To register exhibitors & visitors To show event highlights As sales brochures for the show To show exhibit options To educate users (trade associations) As virtual shows C. Prices for Virtual Shows in North America The average price charged to exhibitors for inclusion in a virtual show is $311.00, usually charged as an option when they apply for the actual show. Where presence on the virtual show is required, the organizers charge a slightly lower $199.00 average. Those offering the virtual show as an option report that in the first year, 50% of exhibitors selected the option, and by the third year, over 90%. Generally, the organizer gets 69% of the fee, with the application service provider getting 31%. The typical length of time for a virtual show is 60 days. Organizers who hold semiannual shows charge exhibitors the same fee for each event. An average North American show (411 exhibitors), offering an optional virtual show listing (90% compliance) can thus expect about $80,000.00 per event, prior to any sponsorship D. Japanese revenues. Market on the Internet in Japan lags behind North America. 39% of organizers that they are using the Internet. Besides registration services, the well-designed show website links to city and hotels to encourage attendance. Uses include: Percent now Doing 82% 78% 73% 64% 44% 31% Show development surveyed have websites, of which the majority are virtual brochures and application processors. Providing basic information on internet sites is becoming more common, but the virtual show is rare, with only about 4% of all shows having a virtual counterpart. One firm, Virtual Convention Center (www.vcc.ne.jp), which had initially begun trying to stage virtual shows without an actual show tie-in, is now experimenting package service to show organizers as a "real show" supplement. with offering a Their initial service package charges a base fee of about $19,000.00 for three months, after which a monthly fee ranging between $4,000 to $9,000 (depending upon the number of listed exhibitors and banners) must be added. By approaching industry, accentuating the market first as a competitor to the itself as an arm's-length service provider, creation of stand-alone virtual shows, this company has alienated many of the show organizers. Now, repositioning this company does not have the good will nor contacts to crack the organizer market. 58 Three other attempts Sail Up Japan, government's Softbank companies at virtual shows without "actual" trade show (www.ciw.co.jp); tie-in are being made. K.K.'s "Internet Convention" the Tokyo Metropolitan and a charge than cooperating listings of charges starting "Tokyo Digital Showroom" "Vertical Net Japan" on-line (www.tokyo-trade-center.or.jp); (www.veritcalnet-japan.com) and are competing, provides Internet rather joint venture to exhibit their products show industry. with the trade companies its virtual Tokyo Digital Showroom $100.00 pei: month. categorized Convention charges located exhibitors in Tokyo for about a membership of $1,000.00, followed by monthly at $100.00 and increasing Vertical Net charges with the size and complexity of the exhibitor's which pages. increases virtual with show a base fee $10,000.00 per year for exhibitors of "booth spaces" size, complexity and the number taken. One true parallel Manufacturers' show. Exhibitors is run by the Japan Electric Measuring group, and is coordinated booth Instruments trade Association, a trade with the JEMIMA pay $1,000.00 for their virtual (additional to the $4,000.00 per booth with complexity. space cost of the trade show) and this also gets more expensive E. Market Need economy becomes presence, increasingly particularly electronic, the trade show organizers profits and reduction organizers As the rest of Japan's also feel the need for Internet of costs is made clear. when additional As use of the Internet by North American market trade show rose from zero to practically in the number 90% in four years, Japan's has room to grow- both standard. of sites and in their uses beyond the current tombstone F. Product Intro's Description organizer websites and virtual show products are designed to be sold to organizers, (TMS) relationship basic requirements exhibits regardless of whether an internationalization (OIP) or management exits with Intro. The Intro-arranged multilingually by the organizer between (thus affording site will fulfill all of the organizer's inquiries) more foreign and allow for sales of virtual to his exhibitors. To facilitate this product, Intro serves as the middleman with the Japan Organizer first mover status and the organizer and Japan and the service provider. Association signed for Creative Intro will partner Exhibits Association to solidify as possible. get as many of the organizers where an organizer or linked as quickly Except in cases between the has a TMS or OIP relationship concerning with Intro, all dealings would organizer and his exhibitors their websites be left to them to work out. marriages comes from These revenues Intro's revenues Intro's from arranging these organizer-service provider sale of banner and other advertising on the sites of the organizers. are shared with the organizers. 59 L J" Intro (through compensated advertising agencies) provides revenue-producing advertisers and positions these products as just two of many being offered to the organizers. Our range of organizer-focused interloper, out of the market. G. Market & Financial Goals for Organizer Websites Benefits to Intro include the positioning of the Company as a "cut-above" show manager and the increased favorable contact with organizers that the product facilitates. This contact sets Intro up for the introduction and launch of the All- Japan Trade Show Website, discussed later in this PLAN. It should be noted that website construction costs will be arranged directly between the organizers and Intro's outsourced application service provider partner. Intro's goals for organizer home pages and virtual show sites are included in the Projections for this PLAN. services provides access and familiarity which will freeze companies such as Virtual Convention Center, seen by the organizers as an 6O L XI. Subsequent Product for Japan: Trade Show Management Services A. Background Some Japanese trade associations retain the "organizer" operation to management (TMS) title but leave promotion and companies. Although only about 25 shows (4.4%) outsource "manager", most outsource to multiple vendors, acting all functions to one designated as general contractor for their events. Appendix Table 18 shows that although the number of shows increased 19% in 1996-2000, not all organizer types have expanded evenly. Increases by trade associations, the Japanese government, and foreign organizers, coupled with declines by show companies, non-trade show companies and foreign governments. These changes are due largely to the number of shows launched; with the 76 shows discontinued 1996-2000 being more than offset by 168 new shows. The survival for new shows is promising with all of the shows launched in 1998-1999 and 98.6% of those launched in 1997 shows being held in 2000: Share by # of shows .......... Trade Associations Trade Assoc. w/Mn8mt Co. Trade show Co's. Co's.-not trade show Government(Japanese) Foreign, non-governmental Foreigngovemmental Totals B. Market for TMS Of the 568 major shows held in 2000 (or off schedule due to frequency), 162 (28.5%) 1996 29.8 % 3.6 1.6 36.0 18.5 9.0 1.5 100.0 2000 Change Disc. 31.0 o_ +1.2 % 9 o_ o_ _ _ _ _ _ +0.8 -0.3 -1.0 -2.7 +2.4 -0.4 --% % % % % % 0 6 33 19 6 3 76 New 43 8 4 63 21 28 1 168 + / +34 +8 -2 +30 +2 +22 -2 +92 % 4.4 % 1.3 % 35.0 % 15.8 % 11.4 % I.I % I00.0 were run by single event producers. In 1996, 25.6% of shows (122 of 476) were run by single-show organizers. (Appendix Tables 19 & 20). This 3% increase for the single-show organizers is well below the 19% overall market growth. Due to their hold on exhibitors, economy of scale was not a concern for many organizers as shows were largely social events for swapping stories, entertaining clients and spying new products. Purchase orders were rarely written and firms exhibited more due to pressure than marketing needs. Associations could be confident of the number of exhibitors, regardless of buyer quality or headcount, as reflected by an almost total absence of independent corporations attendance auditing in Japan. The recent economic downturn forced even previously "untouchable" to dig in, and accelerated a conceptual change of what a show should be. obligatory exhibitors and, constrained by their These organizers are no longer guaranteed to the exhibitors' marketing needs. 61 limits as a single-event producers, are searching for ways to deliver a show more suited C. Product Description primarily As in North creating to single-show America organizers, centers on coordinated event TMS, offered scheduling. concurrently, and Europe, tangentially-related shows can be held shows (generally leverage to lower costs. Coordinating but in Japan, schedules) concurrent called "markets") (who advise is an old practice, it is left to the expo site management or to economic demands. Concurrent organizers of each other's shows held in Japan now consist of different and divided by areas of specific TMS would interest. "sub-shows" stressing all run by the same organizer reduced costs for the organizer show Initially and his exhibitors, quality. Beyond cheaper then switch to cost containment in site fees (renting while improving savings to be realized an entire expo center being there are other advantages per square meter than 20% or 40% of the expo center), including: TMS offers the organizer, -Synergy-buyers expositions rather are more likely to visit when they can cover several than a single, small show; related -cross-registration-a the shows being single registration held, thus boosting database allows buyers to visit all the traffic at all parts of the show; -unified promotional activities-merging and targeted of databases for exhibitors and visitors allows for both widespread approaches to boost numbers and media mentions; -technology designing upgrades-use for exhibitors; of barcode registration at exhibitors' booths, CAD and show extension among a larger number via Internet are all more viable when costs are spread of exhibitors; -internationalization-the exhibit and visit. Emphasis recruitment larger the show, (or "market") on recruiting through the more foreigners North Americans will with would be placed from other nations being handled agents; -traffic builders-such feasible as guest speakers, when seminars draw and workshops is larger; and are all more and cost effective the potential -travel accommodations-a 100 booth show expecting expecting 20,000 visitors does not have the clout of a 1,000 booth market for participants. TMS would 200,000 to negotiate power. travel arrangements pool purchasing 62 i • D. Sales Channels Part of the organizer contacts for TMS are incorporated into the organizer contact Japan to garner already scheduled for ESP and OIP. Additional marketing includes direct contact with the decision makers of the major exposition sites throughout as outsourced E. Revenue partners. referrals and contact of major show service providers to enlist and evaluate them Streams TMS produces income for Intro through a sharing of increases to pre-TMS profits between Intro and the organizers. This provides the organizer with a carved-out comfort level and sets Intro apart from other "percent of gross" management The organizers have nothing to lose. F. Market & Financial Goals for TMS Our target is to sign TMS agreements with 25 of the 162 single-show organizers within the period described in this PLAN. Additionally, Intro will secure 25 TMS agreements with trade associations for whom Intro has created new trade shows under our Trade Show Creation program discussed later in this PLAN. This number is based upon our study of the organizers and their motivation to reduce costs while increasing attendance. G. Notes on TMS i) Timing To avoid organizer confusion and facilitate smooth product introduction, will be introduced TMS to Japanese organizers after the conclusion of initial sales firms. contacts for ESP and OIP. This allows the organizers to properly digest the range of Intro's products being offered to them: --as vendors to Intro's Exhibition Services Programs (ESP) --as cooperators in Intro's North American Exhibition Services Programs (ESP-NA) Programs (OIP) --as clients using Intro's Organizer Internationalization --as clients of Intro's Website Programs --as clients of Intro's Trade Show Management ii) Strategic Consideration of TMS Services (TMS) TMS also sets the stage for Intro's Trade Show Creation Services discussed later. The access to organizers' internal operations gained through TMS relationships will also greatly facilitate planned acquisitions of shows discussed later. 63 XII. Subsequent Product for Japan: All- Japan Trade Show Website A. Background International appropriate & Need for Information exhibitors face a lack of accurate information about the available and shows in Japan. English-language search sites such as tscentral.com; tsnn.com; expobase.com; and jetc.com list only 50 to 180 shows, each categorized by nature of the Japanese shows makes this single Mexican and The sites of the Canadian, American, a single industry. The comprehensive classification system inadequate. Japanese governments such as www. nittenkyo.ne.jp offer little more immediate information on the shows. Some sites, (Japan Organizer Association); bizevent.nikkeibp.co.jp (Nikkei BP Network); njp.co.jp (Nippon Jitsumu Shuppan-a magazine publisher); and eventnavi.ne.jp (a display constructor); offer more, but since most of the information is in Japanese, the potential international exhibitor is at a loss. The high costs of exhibiting in Japan requires due diligence from the prospective exhibitor and, at present, there is no media- Internet or otherwise, which provides the information needed in English. B. Product Description: All-Japan Trade Show Site an All-Japan show site will Using Intro's highly developed database as a foundation, translation. feature all shows held in Japan, in Japanese and English, with potential for additional Our database is the search engine for the site, allowing for industry, location, size, booth cost and other searching. It also provides a wealth of information needed by exhibitors and visitors covering every show held in Japan. The field research reports produced by Intro on each show visited or participated in would also be available for review by the users. The site would combine the best features of sites surveyed, including: -industry reports -Japan market trend reports by industry -Japan societal trends and news items -export assistance reports and links -links to organizer, trade association, and virtual show sites. In cases where information about an organizer or his shows are not as yet available on the Internet in English, this site would allow for several pages on his shows (floor plan, photos, exhibitor listings, etc.) with downloadable applications. A more standard listing for a show would essentially be a virtual brochure, allowing the user to absorb basic information before deciding whether to proceed. 64 C. Partnerships To facilitate this product, Intro will again partner for Creative with the Japan Organizer their information www. Association and Japan Association some of the formatting site). As North Exhibits to utilize (especially nittenkyo.ne.jp and then to done by JOA for their Japanese-language tend to first look for shows (such as Japan or Germany), information provider Americans nation "internationally", strong focus on a particular with TSCentral.com, would provider also be made. to construct efforts to partner in North America, a leading to exhibitors Finally, Intro will utilize a pre-selected and monitor the site. application service D. Market Intro's & Financial Goals for All-Japan include Website the Japanese trade show market more goals for this product to potential interest making accessible North ESP, ESP-NA, in the market and MEP clients. to the organizers A second goal is to demonstrate our American in Japan, thus increasing Intro's potential Research database OIP, TMS, and Virtual Department and research Show clients. A third goal is to convert into a profit center. The basis for the site is our own show reports. These reports as events are the products are held. knowledge of the for this of Intro's five years of show field visits and are updated With adaptations organizers , due to market differences and our intimate model and associations estimates in Japan, our economic in the Projections PLAN includes for construction Then it follows directory of the site and conversion that of TSCentral.com- of data into the initial search engine. comprehensive -organizer -banner North listings advertising one of the more American (ranging sites. The model allows for sale of: from basic to deluxe and hyperlinked); -sponsorships - advertising by industrial in a monthly supplier" categories e-newsletter (to organizers or to exhibitors) -sales of "featured -streaming pages and links of events. video and webcasting 65 i_ • XIII. Acquisition A. Background: of Trade Shows Held in Japan Trends in North America underway in the North American trade show industry reveals that DMG are B2B media firms such as Advanstar Communications, The consolidation the consolidators World Media, Penton Media, Reed Elsevier, and VNU; and equity investors such as Veronis Suhler (Hanley Wood) and Warburg Pincus (Imark Communications). Alliances are also present, as in the case of Commerce Connect Media and Abry Partners. A survey of U.S. show producers conducted by the Jordan Edmiston Group and Trade Show Week indicated that 46% are actively seeking acquisition targets, and the only constraints properties they felt were their own corporate priorities (43%), and lack of attractive for sale (35%). 1999's top three show acquisitions Advanstar's (Veronis Suhler's purchase purchase of the Larkin Group; and Penton Media's exceeded $475 million. This was dwarfed by of Hanley-Wood; purchase of New Hope Communications) 2000's top three deals (DLJ's purchase of Advanstar; VNU's purchase of Miller Freeman with Reed Elsevier's purchase of Miller Freeman Europe; and Commerce Connect's purchase of Cygnus) which exceeded $2.4 billion. Consolidation in North America has given birth to another trend: the purchase of non-profit trade association shows by for-profit producers. Recent examples include Reed Elsevier's purchase of Interbev (International Beverage Show) from the National Soft Drink Association; Veronis Suhler/Hanley Wood's purchase of the Surfaces Show from the Communications' World Floor Covering Association; and Warburg Pincus/Imark purchase of the GigNet Conference and Exposition from the Technology Transfer Institute. 1999-2000 sales prices in the top 10 deals in North America generally involved shows making around 30% in pre_tax profits and calculated as follows: Mean- 12.2X Mean- 3.5X for Intro shows future and promise for acquisition in Japan. Though Median- 2.9X Median- 10.2X I I Sales Price/EBITDA Sales Price/Revenue B. First Mover Opportunity North American consolidation this consolidation most business trends which originate in North America eventually find their way to Japan, trend, begun in 1999 in North America, has not yet hit. By assembling services a solid portfolio of shows in Japan, and providing innovative, comprehensive the premier international to organizers and exhibitors in North American and Japan, Intro will be positioned as organizer active in the country. This will make Intro a very attractive candidate for acquisition as the North Americans begin to look internationally to satisfy their acquisition- fueled growth demands. 66 C. Players in Japan Informal research for acquisitions will be included in the organizer contacts Intro will be making for its other products. The protocol for merger or acquisition (ideas still new in Japan, where some companies are centuries old) requires development of ties with the if any principals of the would-be takeover. While the 35.5% of shows organized by trade associations are viable targets for TMS, further contact is required to determine shows are targets for our show creation product discussed later in this PLAN. Acquisition targets do exist among shows run by the Japanese government by pure play and integrated media corporations other foreigners (12 organizations-71 other than trade associations is" (90 shows); should or can be purchased outright. Note that associations not currently organizing (36 companies-207 shows); and by shows). The breakdown of shows by entities Organized by: Japanese trade show Co's. (1) Japanese Co's.-not trade show (2) Foreign, non-gov. (3) Subtotal: Japanese government (4) Foreign governments (5) Subtotal: Totals Shows in Year 2000 6 201 65 272 90 5 96 368 Share by # of shows 1.1% 35.2% 11.4% 47.7% 15.8% 1% 16.8% 64.5% No. of firms or agencies 4 32 10 46 30 2 32 78 (1) Firms that self-describe as being trade show companies. (2) Firms from other core industries with a department Publishing (22); Consulting or subsidiary running shows: (6); Media (2); Utility (1); Design (1). (3) Associations or companies from G.F.R. (1 company); U.S. (3 trade associations, 6 companies); and U.K./Holland (3 companies). (4) Acquisition of government opportunity shows depends on both economics and politics. attempts to reduce its employees by 25% rather Privatization in areas such as trade shows is imminent, creating a unique as the government than the 20% already passed into law (from "Strategies for Reviving Japan's Economy" 3/17/99 (5) Foreign governmental by the Prime Minister). agencies are from the U.S. and G.F.R. only. 67 D. Acceptance of Foreign Organizers in Japan Foreign organizers in Japan date to the early 1980's. Excluding trade associations and government shows, foreign for-_profit organizers come from the German Federal Republic (Mesago); the United Kingdom (Mack-Brooks Exhibitions); Holland (Reed Expositions, VNU); and the United States (EJ Krause; IDG World Expositions, Meridian Pacific, and Myers-Smith, Ziff Davis). Other foreigners are active in Japan, including U.S. NPOs and agencies of the U.S. and German governments. their shows continue to expand in number and size commensurate Collectively, with the overall entities. market, indicating acceptance of foreign organizers by both exhibitors and attendees. In 2001, 12.5% of all shows in Japan will be organized by non-Japanese E. Overall Market for Trade Shows in Japan i) Market Size and Parameters: The Ministry of International Trade and Industry's 1997 survey of 420 shows found that 96% had 500 exhibitors or less. This agrees with a 1997 study of 696 shows published by the industry group Japan Association for Promotion of Creative Exhibits 0ACE) with per show averages of 470 exhibitors and 58,600 visitors. The JACE report, goes on to calculate the 1997 market in Japan as $4.68 billion as per Appendix Table 21. Inflation in Japan has been negligible since 1997, so adjustments needed to the model concern the increase in the number of shows (19%) and exchange rate in order to get a picture of the market in 2000. As per Appendix Table 22, it is about $6.3 billion dollars; of which the organizer's share of revenues (from commissions, space and entrance fees) comes to about $1.57 billion. (Appendix Table 23). Using an even-income split a billion dollar pie as follows: Share No. of by # of firms or shows: agencies 1.1% 4 35.2% 32 11.4% 10 47.7% 46 15.8% 30 1.1% 2 16.8% 32 64.5% 78 in U.S. $ millions Average Revenue Average per by organizer type: firm/agency 20.47 5.12 551.05 17.22 179.57 17.96 751.09 248.69 8.29 17.32 8.66 266.01 1,017.10 split and excluding the 35.5% of the market occupied by trade associations, the remaining players Types of Organizers: Japanese trade show Co's. Japanese Co's.-not trade show Foreign, non-gov. Subtotal ................................... Japanese Government Foreign governments Subtotal ................................... Totals 68 ii) Existing Financial Models: models Average & Middle-Sized Show Comparisons Japanese trade shows are offered by of the underperforming and author Michio Izawa, Intro consultant of How To Run A Successful Exhibit (1999 -POP Shuppan (as are 63% of Japanese $2.966 million annual, Press, Tokyo) shows) demonstrating that a single event held in Tokyo and visitor averages, shows grosses in 2000 using exhibitor and nets the organizer of customers about show $593,200 (20%). As many (311 exhibiting companies, income are semi- this small group using the year for the organizer. 22%) for the 2000 average) A middle-sized organizer. can produce semi-annual $1,186.000 in pre-tax can produce greater $3,346,322 (about Economies of scale permit profits if shows grow or are grouped as detailed Intro's in this PLAN, improvement company will to the or detailed (as per our TMS). New methods further bottom outright increase profits and technologies, of both small and large shows. models, line of both small and middle-sized purchaser, would center on applying shows to: as management the technologies and methods in this PLAN to the existing -increase -increase both attendance revenue and number though of exhibitors additional through services internationalization (virtual shows, at the shows and etc.) per exhibitor through -create new revenues -reduce -reduce expenses operating sales of corporate sponsorships power, through expenses the pooling through of purchasing introducing bar-code and other technologies. F. Priority i) Private of Acquisition producers Targets Opportunities exist among the 46 private organizers, both in the purchase of entire firms (in cases where or subsidiaries ii) Government-run The 30 government several directly core business is shows) and in the purchase of portfolios from the firms which shows organizers do not consider shows their core business. are at national, prefectural exposition and city levels, with sites (e.g. Tokyo Big Sight, Japan National Railways, a the related to government-owned previous privatizations Osaka Intex). Japan's Japan Airlines, government authorities privatization iii) Trade (Japan Tobacco, NTT) have been bulk offers rather financial than piecemeal sales. Purchasing of pitching entity is not an entirely on TMS is a more feasible purchasing. proposition, so a strategy first step than immediately proposing associations organized to determine by associations are viable targets for TMS, outright. While the 35.4% of shows further contact is required if any can or should be purchased 69 £ L G. Contact Channels Our experience and contacts have pinpointed certain shows run by companies with succession issues, and others whose corporate parent may want to sell in order to focus on their own core businesses. Estimates from Price Waterhouse Coopers (Tokyo) to conduct research and partial due diligence required to survey, locate and qualify acquisition targets among the organizers and potential show creation targets among Japanese trade associations are included in the Projections. Additionally, own contacts will locate targets for financial review by Coopers. H. Market & Financial Requirements i) Initial Requirements This PLAN's initial acquisition requirement is to formalize an implementation study of the adaptability and promotional show sponsorship of European and North American management techniques to Japanese shows and of the potential for by Japanese trade associations. and Goals for Acquisition Intro's ii) Strategic Requirements As any purchase price will be a function of income multiples and other considerations leveraged against the show/company/division to be acquired, our target is to models and make strategic acquire shows which both meet our revenue/expense sense for Intro, preferably shows whose profit margin can be raised to 40-45% within a reasonable time and whose purchase price would not exceed 5 times EBITDA. Shows which can attract large numbers of international exhibitors are the most attractive, followed by shows which can, in the aggregate, combine to make an attractive future acquisition portfolio for North American-based organizers. 7O XIV. Creation A. Background: of New Association, Trade Shows in Japan is Critical Government, and Media Support In Japan, support from trade associations and government mount a new show but ignores these vital supporters bureaus is a requirement for success when creating a new show. A pure-play show organizer who attempts to will not succeed. Recent examples of such failure are provided by Montgomery Exhibitions (UK) and Show Management International both of whom tried to "go it alone" in Japan with disastrous results. Firms such as Reed Elsevier and Nihon Kogyo Shimbum, both of whom are divisions of integrated B2B media houses and capable of mounting trade shows on the strength of their own promotional apparatus, still endeavor to get and keep as many trade as possible for each of their shows. association and government endorsements The presence of an association as an endorser or "co-sponsor" lends credibility to the show and greatly facilitates recruitment of exhibitors and attendees- even for first-time shows. Interviews with trade association officials indicate that the flow of input into the running of these shows is one-way: the organizers solicit the associations' endorsement but do not take into account the association's concerns; basically borrowing the associations' prestige. Successful show organizers also endeavor to get endorsements from other show organizers to validate their events. A result of such cross-endorsement between organizers is that very little head-to-head B. Underserved Industriescompetition between shows exists. Real and Artificial Reasons Our surveys and constant monitoring of shows have identified industries which are underserved by the current selection of trade shows in Japan. Many of the reasons for are hold-overs from the days when Japan was a closed market and are such underserving being hammered out of existence. One example is the category of beauty and cosmetics for which there is just one show held per year. In North America, this industry supported 37 shows in 2000, 10 of which are semiannual, cosmetic events. Considering the comparative for a total of 47 trade-level beauty and demographics and CDPs of North America and Japan, this 37:1 ratio is way off. Logically, Japan should be able to support between 20-25 such shows per year, however, in the beauty and cosmetic industry, excessive government regulation (particularly on imports) and overwhelming market dominance by one firm (Shiseido) combine to limit competition, and thus keep the number of shows at which new players can enter the market to an absolute minimum. ?l Another reason some industries shows. are underserved to gather is the allegedly as many exhibitors comprehensive and visitors nature of the existing Japanese show promoters In order as possible, cast their shows as being comprehensive, the interests of the trade associations meaning, in real terms, unfocused To use an earlier distilling or and not serving example, brewing exhibitor through being represented. packagers, related at a beverage equipment, shows show, exhibits will include services, beverages, delivery and all other tangentially the organizer firms. If just one to his show and, his colleagues bottling equipment, agreement" adds that category pressures the "gentlemen's of cross-endorsement, bottling equipment. not to support any other show featuring C. Changes Japanese in the Market exhibitors are now viewing trade shows as marketing rather than social events and this change in attitude underserved industries. Exhibitor opens the door for new shows in the currently frustration with the self-serving of exhibitors' manner in which It is (2000) shows are run by producers estimated that 145 Japanese is evidenced trade by surveys opinions. shows associations run over 200 trade to the associations. associations, which bring home about should be contrasted $553 million collectively These figures and officials with the 3,500 Japanese trade both national local, which do not yet run their own shows. an association-backed memberships). In a survey of trade association taken in 1999, mounting second priority trade show came up as the officials' (after increasing D. Market Trade Needs as well as exhibitors the show producers are demanding and the trade new shows. associations. There is a disconnect set associations in Japan between their own priorities parent's overall The producers for how they will run shows, often as part of their corporate within those industries bottom-up as strategies, and view the trade associations There is little interest whose industries mere endorsers of these shows. in cooperative planning of shows with the associations targeted by these producers. are not within the scope of those could approach the In the past, such associations government to assist in mounting a show. This was accomplished on the national with site-related economic level with agencies agencies climate, such as Jetro or JMA and on a local level by working such as the Tokyo or Osaka Trade Fair Commissions. this governmental intention cooperation is no longer In the current feasible for several reasons. is to reduce shows. its own size, Firstly, the stated thus triggering of the national privatization government of its existing the possible 72 Second, for which the government, industries like the trade show producers, has long set the priorities they will support and which they will leave to the marketplace. has not been long-term and many of its by the next "hot were established to Third, the government's shows topic" are sponsored industrial past involvement for one or two cycles, only to be replaced fair commissions, to the overbuilding which show. The local trade sites, as a reaction fill up the exposition under pressure of exhibit centers, running with solid partner are also to get out of the show business property managers. and revert to merely associations the sites as publicly-charged memberships Exhibitors Thus, trade who want to hold trade who are demanding show with which with the status shows are left without are usually voicing a viable to do so. new shows a desire for an alternative for this to an existing dissatisfaction methods they are dissatisfied. quo is the unprofessional Often the reason and self-serving of the organizers as cited above. E. Filling the Market Need who want to hold shows system and our exclusive membership, affiliates, on several levels. Using Intro will assist trade associations our proprietary we first survey to gauge show modeling an association's expert trade show consultants, government agencies and relevant levels of support. A feasibility study then ensues component to see if a show is possible, and at what level. during promote, feasibility. The possible international of a show is also considered to schedule, If found feasible, Intro works with the association and run the show. F. Synergy Key to our analyzing fits with Intro's of the "markets" Shows which programs. the feasibility of a show is consideration small shows of how well the show can be inserted into one other programs. developed For example, for other organizers as part of Intro's interest can benefit TMS programs. from Intro's OIP can count on heavy international This synergy will hold costs to reasonable trade association levels and achieve the biggest and for Intro. bang for the buck for the organizing 73 J" "l G. Role of Intro Like most businesses, be recouped brand-new trade shows have loading costs which Intro's can only Trade by Intro report costs, over a number avoids of years or by sale of the property. Show Creation these costs. The trade association the necessary research, will be charged on a fee basis for conducting and, if warranted, creating the feasibility the show plan. The costs of the show, inclusive itself, with Intro playing Intro would a supporting of start-up will be borne by the association association decides role. If the (as per to move forward, If the association act as show manager our TMS product). may purchase interested desires to subsequently program. sell the show, Intro between the it under our acquisition The initial agreement Intro with exclusive the show. associations and Intro will provide and/or rights or rights of first refusal to act as manager purchase H. Revenue Model that about studies studies 10-15% of the trade associations contacted will move forward approximately per them of Intro expects with feasibility 430 feasibility study over the course of this PLAN. This represents to be conducted at a projected consult fee of $30,000.00 and report. These revenues as well as Intro's direct costs for performing are included and direct costs of soliciting this PLAN. with actually covered A conservative mounting the 3,500 associations projection in the Projections will move as to how many about associations 25 new shows forward a show is 6%, yielding over the period in the by this PLAN. Of these, Intro expects for TMS) and to eventually acquire to manage all 25 (as included Projections 5 (as reflected in the Projections for acquisition). 74 • Financial A. Notes 1. to Income Notes eneral Pro ections Pro ections a Revenue start assumes sales operations b Significant from the 5th month after initial funding. events are provided for and budgeted for within the income projections: Significant Event Months after Funding 1-4 5-16 17-28 29-40 41-52 Preparation period-both NY and Yokohama, Japan Initiation of sales for ESP, ESP-NA, PETS, OIP, Show Creation, Organizer Websites/Virtual Shows, MEP Purchase of 1 trade show Increase of size of New York Office Initiation of sales for TMS, All--Japan Tradeshow Website Purchase of 3 trade shows Increase of size of NY & Yokohama (Japan) facilities Purchase of 5 trade shows Opening of branch operations office in Osaka, Japan Opening of field sales offices in Washington, DC & California Purchase of 7 trade shows Opening of field sales office in Chicago, Illinois Increase of size of Yokohama (Japan) facility between c Income Allocation - all revenues and income are projected here as consolidated after transfer pricing analysis and consideration d Provision for corporate of most favorable tax treatments. Intro and its wholly- owned subsidiary, Intro Japan. Actual allocation will be constructed income taxes- in order to project post-tax dividends and more faithful statements of cash flows, provision for corporate income taxes has been included. Please note taxes are projected at maximum rate (as if all income was United States-derived, within New York State and City); Intro's pre-PLAN net operating is utilized in the projections to reduce taxes. loss carryforward 2. etails of Revenue a Exhibition and Income Program Pro ections ESP by Product Services (i) As of 12/31/00, Amortization marketing. (ii) As of 12/31/00, Amortization marketing. Intro has capitalized $152,289.02 in development costs for ESP. on a straight 10 year schedule commences with the beginning of Intro has capitalized $98,048.24 in ESP database development. on a straight 15 year schedule commences with the beginning of 75 (iii) The breakdown Details: of revenues Mo. 5-16 projected for ESP is: Mo. 53-64 28 1,430 520 Mo. 53-64 75,925,200 41,758,900 34,166,300 45% Months After Funding Mo. 17-28 Mo. 29-40 Mo. 41-52 6 200 100 Mo. 17-28 12,629,600 7,830,400 4,799,200 38% 9 440 180 Mo. 29-40 23,240,100 14,408,800 8,831,300 38% 15 790 290 Mo. 41-52 41,832,000 25,099,200 16,732,800 40% # of Programs sold # of client companies # of sponsors Projections: Revenues: Costs of Programs: Gross Profits: GP as % of Revenue: 3 110 50 Mo. 5-16 6,932,400 4,363,100 2,569,300 37.1% (iv) Months (v) Annual Currently, 29-64 include average some private shows with 80-100 clients per show. in 12 ESPs (50 exhibitors per ESP/IOS). is 594 exhibitors participating over 2,000 companies from North America exhibit in Japan annually. to $19,136 for "do-it-yourself" package. $141,000 each; media. (vi) ESP's average exhibiting cost per exhibitor is $5,400. compared and $47,000 quoted by competitors for a less complete (vii) ESP's average 1/12th is 228 sponsors required per year (4 per ESP) at about of the amount to get the same reach in other trade-level b Exhibition (i) Services Program- North America ESP-NA se of Proceeds: 1 0,000.00 of capital used for ESP-NA on a straight will be capitalized as Research and $30,000.00 Development of the $180,000.00 and amortized $100,000.00 10 year schedule commencing with the beginning of the projections will be of marketing. will be used for marketing $50,0000.00 over the months and are reflected utilized consisting in the G&A. construction of the $180,000.00 for this product for database primarily and establishment. organizers The costs of this database, and service vendors, will be amortized of North American on a straight 15- year schedule with the beginning of marketing. (ii) Revenue Four revenue organizers; Pro ections sources assistance for ESP-NA commissions to Japanese organizers and on booth sales from North American exhibitors; for Japan-side roupscommissions representation. targets to bring to America from vendors; are projected: fees charged and fees paid by North American a Pro ection North under America of apanese Exhibitors ESP-NA the samenumber of companies as went to Japan from North will be in groups of 12. ESP in each previous year. These companies 76 b Revenues from apanese Exhibitors for Oversight- Intro will charge each exhibitor $2,000.00 for assistance in arranging of their exhibits. This will later increase to $2,400: Months 5-16 17-28 29-40 41-52 53-64 Total No. of Groups 16 26 36 50 66 194 No. of Companies 192 312 432 600 792 2,328 Oversight Revenues 384,000 624,000 864,000 1,200,000 1,900,800 $4,972,800 c Revenues from endors to Exhibitors- An average of $500.00 per exhibitor. This will later increase to $600 Months 5-16 17-28 29-40 41-52 53-65 Total d ommissions No. of Companies 192 312 432 600 792 2,328 Revenues from Vendors 96,000 156,000 216,000 300,000 475,200 $1,243,200 from North American Trade Show Organizers- average 15% for space sold. Based on minimum of one booth @ $2,000.00 being sold per exhibitor: Months 5-16 17-28 29-40 41-52 53-64 Total No. of Companies 192 312 432 600 792 2,328 Booth Purchases 384,000 624,000 864,000 1,200,000 1,584,000 $4,656,000 Intro Commission 57,600 93,600 129,600 180,000 237,600 $698,400 representationA e Fees paid by North American organizers for apan-side minimum of $1,000.00 monthly will be charged to each organizer for representation. Costs anticipated are communication with existing Japanese exhibitors on behalf of the organizers and are included in the G&A portion of the projections. In the fifth year, this will increase to $1200.00. Projections of the number of organizers requesting this service: Month 5-16 17-28 29-40 41-52 53-64 Total: Organizers Represented 0 8 16 24 36 .... Payments from Organizers 0 96,000 192,000 288,000 518,400 $1,094,400 77 c Product Evaluation and Testing Services PETS costs for i As of 12/31/00, PETS. Amortization Intro hascapitalized $27,375.99 in development on a straight 10- year schedule commences upon the beginning of marketing of PETS. ii se of Proceeds: 100,000.00 of capital $30,000.00 of the $100,000.00 used for this product will be capitalized as Research and Development and will be amortized on a straight 10- year schedule commencing $30,000.00 upon the beginning of marketing. $70,000.00 of the $100,000.00 for this product will be used for marketing: over the first 16 months of the projections and the remaining $40,000.00 over months 17-64. These marketing costs are reflected in the G&A of the projections. iii osts of Program- The estimated cost for a PETS program is $5,400.00, discounted to $5,000 in later projected years. iv Sales Price of PETS- The selling price of $12,000.00 is based upon market surveys of other competing market testing services. v Revenue Pro ections The projections for PETS are based upon a conservative estimate of the number of clients that can be expected by co-marketing PETS with ESP and MEP. It is also estimated that the number of PETS clients will increase as ESP proceeds, with ESP clients converting to PETS in later years: Projections of Product Testing & Evaluation Services (PETS) Projected Projected Revenue @ Costs of Gross ESP clients: PETS clients: $12,000.00 PETS Profits from PETS 110 48 576,000 259,200 316,800 200 80 960,000 432,000 528,000 440 120 1,440,000 600,000 840,000 790 200 2,400,000 1,000,000 1,400,000 1,430 316 3,792,000 1,580,000 2,212,000 2,970 764 $9,168,000 $3,871,200 $5,296,800 Plan Month 5-16 17-28 29-40 41-52 53-64 Total 78 d Market Entry Programs MEP $188,449.52 in MEP development costs. i As of 12/31/00, Amortization ii Intro has capitalized on a straight 10- year schedule starts at the beginning of marketing. 435,000.00 of capital se of Proceeds: $200,000.00 of the $435,000.00 used for this product will be used to conduct compressed MEP programs run-throughs and be capitalized as Research and Development to be amortized on a straight 10- year schedule commencing upon the beginning of marketing. $235,000.00 of the $435,000.00 for this product will be used for marketing the product over months 6-64 of the projections. These marketing costs are reflected in the G&A. iii ostsofMEP under PETS, the estimated (a) If a client's products have already been marketed-tested cost for an MEP program is $89,000.00. (b) If a client's products have not been marketed-tested for an MEP program iv Sales Price of MEP is $96,000.00. under PETS, the estimated cost The selling prices of $140,000 for post-PETS clients and $150,000 for others is based on market surveys of competing market entry services. v Revenue Pro ections The projections for MEP are based upon a conservative estimate of the number of clients that can be expected by co-marketing MEP with ESP and PETS. It should be noted that the initial sale: PETS or ESP is expected in the year before the client's participation MEP. These figures account for all of the MEP sales projections in months 17- 64: Plan Month 5-16 17-28 29-40 41-52 41-52 Total Proj. Proj. ESP PETS clients clients 110 48 200 80 440 120 790 200 1,430 316 2,970 764 MEP Clients: From From Total ESP PETS 14 10 24 24 16 40 36 24 60 60 40 lO0 90 60 150 224 150 374 MEP Sales, Costs, Gross Profits: Sales Costs Gross Profit 3,500,000 5,840,000 8,760,000 14,600,000 21,900,000 $54,600,000 2,234,000 3,728,000 5,592,000 9,320,000 13,980,000 $34,854,000 1,266,000 2,112,000 3,168,000 5,280,000 7,920,000 $19,746,000 in 79 i 'w e Organizer i Internationalization Program OIP se of Proceeds: 120,000.00 of capital as Research $40,000.00 of the $120,000.00 for this product will be capitalized and Development and amortized on a straight 10- year schedule with the beginning of marketing. $80,000.00 of the $120,000.00 for this product will be used for marketing the product over the course of the projections. ii Revenue Pro ections for OIP Two sources of revenue are projected: commissions paid by Japanese organizers for the sale of booths and fees paid by them for North American-side a ommissions for sales of booth space. representation. It is estimated that 20% of the sales of booth space made under this program will originate from Intro (USA) and the remaining 80% will come from Intro Japan's sales of booth spaces to organizations through subagents. in third nations directly and For these projections, this entire 80% is assumed to come through subagents and be split 60/40 in favor of the subagent. The projected revenues for OIP are: a-i Mont h 5-16 17-28 "29-40 41-52 53-64 Total: ross Revenue Potential Multiplied by 1.5 booths each @ $4000.00 each 269,694,000 290,424,000 352,836,000 352,398,000 431,922,000 $1,697,274,000 of OIP: Multiplied by Gross Revenue Potential Intro Organizer Multiplied by Average of Goal as Survey Commission (10-30%) & % Favorable 88% Free Space (25-35%) 237,330,720 59,332,680 4.97% 255,573,120 63,893,280 5.96% 310,495,680 77,623,920 5.5% 310,110,240 77,527,560 6.8% 380,091,360 95,022,840 7.95% $1,493,601,120 $373,400,280 Av 6.23% Foreign Exhibitors Permitted 44,949 48,404 56,806 58,733 71,987 280,879 a - ii Rounded Sales Month oals in Pavilions lients: Commission @ $1500.00per client 2,949,000 3,810,000 4,275,000 5,287,500 7,560,000 $23,881,500 5-16 17-28 29-40 41-52 53-64 Total: Numbers of Exhibitors Required (Pavilion = 15 companies minimum) # of Pavilions # of Companies 131 1,966 169 2,540 190 2,850 235 3,525 336 5,040 1,061 15,921 80 l* l a - iii Sources of Sales Month Sales Goalfrom (a)-(ii) From Sub-agents & Intro Japan Direct Sales 2,359,200 3,048,000 3,420,000 4,230,000 6,048,000 $19,052,000 Ad ustment Pay to Subagents Adjusted Sales Sales From Intro (USA) Intro Total 5-16 2,949,000 17-28 3,810,000 29-40 4,275,000 41-52 5,287,500 53-64 7,560,000 Total: $23,881,500 1,415,520 1,828,800 2,052,000 2,538,000 3,628,800 $11,463,120 943,680 1,219,200 1,368,000 1,692,000 2,419,200 $7,642,080 589,800 762,000 855,000 1,057,500 1,512,000 $4,776,300 1,533,480 1,981,200 2,223,000 2,749,500 3,931,200 $12,418,380 b Fees paid by apanese organizers for North American-side representation. A minimal fee of $200.00 per month will be charged to each Japanese organizer who requests that Intro act as their North American office. Communication costs with existing North American exhibitors on behalf of the organizers are included in the G&A portion of the projections. Projections of the number of organizers requesting this service begins at 5% of the initial target group of 149 and rises to 60 of the 220 organizers to be contacted: (b)- (i) Estimate of Revenues for North American office re )resentation Month 5-16 17-28 29-40 41-52 53-64 Total: No. of Organizers contracted 7 15 20 40 60 ..... Payments from Organizers 16,800 36,000 48,000 96,000 144,000 $340,800 81 j- _i ¸ f Organizer i ebsites irtual Shows 100,00O.00 of capital and be se of Proceeds: $50,0000.00 for this product will be utilized for model website construction amortized on a straight 10- year schedule with the beginning of marketing. The remaining $50,000.00 for this product will be used for marketing over the projections. (ii) Prices tilized The prices for links and ads are based on 75% those currently charged by Tradeshowcentral.com in the United StatesComparison of similar, but less comprehensive sites confirmed Tradeshowcentral.com as the most economical. Further refinement of sales prices based upon cost per impression estimates will be done during preparation iii Revenue Pro ections Three revenue streams are projected: sale of advertisements sale of advertisements a Sale of advertisements multilingual on organizer websites with period. on organizer websites; on virtual show websites; and listing fees for Virtual Shows. 200 of the 220 organizers in Japan will sign on for It is estimated that eventually organizer websites, allowing for 5 sponsor advertisements hyperlinks per organizer site) at a flat price of $2,200.00 per year until month 53-64, when it is reaised to $2,500.00 and expanded 60/40 with the organizer, (a)- (i) Number Month 5-16 17-28 29-40 41-52 53-64 Total: Organizers starting Intro sites 50 32 50 50 18 .......... in favor of Intro: sites, ads aots, revenues Ad Spots (all sites) 250 410 660 910 1400 .... Revenue (All sites) 550,000 902,000 1,452,000 2,002,000 3,500,000 $8,406,000 and agency ad ustment: Less Agency 18% 99,000 162,360 261,360 360,360 630,000 $1,513,080 Adjusted Revenue 451,000 739,640 1,190,640 1,641,640 2,870,000 $6,892,920 to 7 sponsors. Assuming an advertising agency commission of 18%, the adjusted net revenues are split of organizers, Cumulative Organizers w/Intro sites 50 82 132 182 200 200 (a)- (ii) Split of Ad usted Revenues: Month 5-16 17-28 29-40 41-52 53-64 Total: Adjusted Revenue 451,00 739,640 1,190,640 1,641,640 2,870,000 $6,892,920 Organizer Organizer Share 180,400 295,856 476,256 656,656 1,148,000 $2,757,168 and Intro Intro Share 270,600 443,784 714,384 984,984 1,722,000 $4,135,752 82 i , b Sale of advertisements on virtual show websites It is estimated that these 200 organizers in Japan will eventually order virtual websites for 450 shows, allowing for 10 sponsor advertisements with hyperlinks per virtual show site (4,500 total) at a fiat price of $500.00 per show. In the fifth year, this is increased to 12 sponsors at $600.00. Assuming an advertising agency commission of 18%, the adjusted net revenues are split 60/40 with the organizer, in favor of Intro: (b)- (i) Initial advertising revenues from Month New Virtual Shows 100 65 100 160 115 540 Cumulative Virtual Shows 100 165 265 425 540 540 Ad Spots (all shows) 1,000 1,650 2,650 4,250 6,480 6,480 irtual ebsites Less Agency 18% 90,000 148,500 238,500 382,500 699,840 $1,559,340 Adjusted Revenue 410,000 676,500 1,086,500 1,742,500 3,188,160 $7,103,660 and Intro Revenue (All shows) 500,000 825,000 1,325,000 2,125,000 3,888,000 $8,663,000 5-16 17-28 29-40 41-52 53-64 Total: (b)- (ii) Split of Ad usted Month 5-16 17-28 29-40 41-52 53-64 Total: c irtual Show Ad Revenues: Organizer Organizer Share 164,000 270,600 434,600 697,000 1,275,264 $2,841,464 Intro Share 246,000 405,900 651,900 1,045,500 1,912,896 $4,262,196 Adjusted Revenue 410,000 676,500 1,086,500 1,742,500 3,188,160 $7,103,660 isting Fees for irtual Shows Added revenue from the virtual sites for listing fees charged by the organizer to his show exhibitors is projected using the North American pricing/breakdown and using a Japanese annual average-sized show (311 exhibitors. Note that all such revenue is retained by the organizer to compensate for their payment of site construction and maintenance fees. Here is an estimate for reference: c - i Organizer revenues from listings from one virtual show: Exhibitors: Basic listing Deluxe listing All Exhibitors Est. 31 280 311 Rates $199.00 $311.00 --Extension 6,169.00 87,080.00 $93,249.00 ISP share 31% 1,912.39 26,994.80 $28,907.19 Organizer Share (69%) 4,256.61 60,085.20 $64,341.81 83 f "Q g Trade Show i Management Services TMS se of Proceeds: 1 0,000.00 of capital $80,000.00 of the $180,000.00 for this product will purchase computer and other equipment required for TMS. It will be depreciated as per Japanese accounting practice (6 years straight line with 10%residual value) as reflected in these projections. The remaining $100,000.00 will be utilized for marketing TMS, inclusive of visits and contacts with site managers throughout Japan. ii Revenue Pro ections for TMS TMS revenues will be derived from contracts for managing 25 existing trade shows and from management of 25 trade shows Intro will create in cooperation with associations. Intro will share in profits in excess of pre-TMS levels. a Revenue Potential of TMS The 162 single-show organizers expect gross revenues from booths and admissions of $2,734,545,910 in 2001-2005. As below, using current standard 15% commissions for managing companies, this represents a revenue potential in management fees of $410,181,887 (excluding ancillary income and profit-sharing arrangements): Single-Show Organizer Projected Revenues (162 shows) & TMS Potential Gross Revenues Year Projected x Average space Projected x Average Exhibitors of 1.5 booths @ Visitors Admission Fee of at 162 shows $4000.00 each at 162 shows (US $9.90) 2001 49,192 295,152,000 14,171,899 140,301,800 2002 55,711 334,266,000 13,696,967 135,599,973 2003 62,562 375,372,000 17,765,068 175,874,173 2004 67,271 403,626,000 16,052,927 158,923,977 2005 81,777 490,662,000 22,703,837 224,767,986 TL 316,513 $1,899,078,000 $84,390,698 $835,467,910 x 15% Mgmt. Fee $284,861,700 x 15% Mgmt. Fee $125,320,187 Combined Total $410,181,887 b Model Average Show Revenues and Assumptions tilized Projections for TMS use the average-sized Japanese show based on this model: Assumptions in Models: Booth Fee Booth Size Number of Exhibitors Number of Booths Average Booths per Exhibitor Discounts on Additional Booths Visitor Entrance Fee Number of Visitors Free Visitors (VIP/Media) Average Show $3,960.00 3m x 3m 311 467 (1.5 per exhibitor) 1.5 per exhibitor 10% on second $9.90 82,415 10% 84 Revenues Expense Model: 1,849,320 61,776 1,787,544 815,909 81,591 734,318 700,528 56,042 3,405,450 170,273 217,821 2,9 5,99 716,176 389,000 389,000 417,640 310,982 150,000 2,3 2, 9 593,200 Sales of booth spaces Less discounts Adjusted sales of booth space Entrance fees Less admitted free Visitor show spending x Royalty of 10% on 80% Exhibitor spending x Royalty of 10% on 50% Advertising sales (directory) Ad usted ross Revenues Costs & Expenses: Site rental Show construction Show operations PR/Advertising Seminars/receptions/printing Other & reserve Total osts Expenses: Profit Per Single Event: c TMS Income from Profit Increase Sharing with Organizers Intro's approach sets it apart from the "commission off gross" system offered by other management companies. The organizers and Intro will split profits 70/30 in favor of Intro. Calculation of profits provides the organizers with a carve-out of pre-Intro profit with annual increase. The increase below is based on model year's profits plus 5% added per year: c - i Pro ected Profit Improvement Months Model 17-28 29-40 41-52 53-64 Average Show Revenues 2,965,998.00 3,114,297.90 3,270,012.79 3,597,014.07 $3,956,715.48 of Model Average Show under TMS: TMS Profit Amount Target Profit 20% 593,200 30% 934,289.37 35% 1,144,504.48 42% 1,510,745.91 45% $1,780,521.97 Increase over Previous .... 5% * 5% 10% 10% (*) 5% over model. 85 c - ii arve-Out Profit Split of Model Average Show under TMS Organizer Carve-out 622,900 652,600 682,300 $712,000 A_usted Profit 311,400 491,900 828,400 $1,068,500 Organizer30% 93,400 147,600 248,500 $320,500 Intro70% 218,000 344,300 579,900 $748,000 Months Profit Amount 17-28 29-40 41-52 53-64 934,289.37 1,144,504.48 1,510,745.91 $1,780,521.97 c - iii Extrapolation Months 17-28 29-40 41-52 53-64 Totals Intro-Created Shows 0 5 8 12 25 of TMS Revenues and Number of Shows: ExistingShows Taken Over 5 3 7 10 25 Total Shows under TMS 5 13 28 50 50 Intro Share (70% a_ercarve-out) 1,090,000 4,475,900 16,237,200 37,400,000 $59,203,100 c - iv Net Ad usted after costs: Months 17-28 29-40 41-52 53-64 Totals Intro Share (70% after carve-out) 1,090,000 4,475,900 16,237,200 37,400,000 $59,203,100 Intro Direct Costs 218,000 895,200 3,247,400 7,480,000 $11,840,600 Intro A_usted Profit 872,000 3,580,700 12,989,800 29,920,000 $47,362,500 86 f h Alli apan Trade Show ebsite of capital website construction and for the se of Proceeds: 200,000.00 $200,0000.00 conversion will be utilized for extensive of data and databases developed by Intro. These will be capitalized of marketing. as an asset and amortized over ten years, starting from the beginning ii osts of the ebsite include provided fees charged for maintenance, updating, Estimates ongoing Because Japan, of the cost of the website linking and other services a key feature by the outsourced ongoing reports service provider. on the shows media held in of the site will be Intro's to producing all costs related these updates including Trade and field visits, projected 53- 64. are also merged to average into the monthy estimate of All-Japan Show Website $20,000.00 per month for months 17- 52 with an increase in months iii Prices tilized links, advertisement, sponsorship, charged and E-mail newsletter in the sites The prices for listings, advertising United are based on those currently by Tradeshowcentral.com of similar, States, discounted by 75%. Comparison but less comprehensive Further refinement of confirmed estimates Tradeshowcentral.com to be based upon as the most economical. estimates cost per impression will be performed. iv Revenue Seven revenue -organizer -trade show -banner Pro ections streams are projected: from basic to deluxe and hyperlinked); from basic to deluxe and hyperlinked); listings (ranging listings(ranging advertising by industrial supplier" categories of shows -sponsorships -sales of "featured - advertising - advertising pages and links e-newsletter e-newsletter stream, (to organizers or to exhibitors) users) video and webcasting for months 17- 28 of in a monthly in a monthly (to exhibitors/site fees for streaming Projections The eighth intended events, is not included revenue in these projections. have been lowered to allow for roll out. 87 a Organizer Although isting Revenues of organizers to be listed, some may refuse to it is in the best interests pay for the service. comprehensive, Japan initially It is in the best interests of Intro to have this site be to all organizers active organizers active in (40%) will organizers so a basic free listing will be offered that 88 of the 220 currently of this. It is estimated listing package and it is estimated take advantage that 75% of the remaining (100 firms) will take a standard remaining for $500.00 per year and the inclusive of several pages more 25% (32 firms) will take a more deluxe listing, and hyperlink known, to their own sites at $1,200.00 per year. As the site becomes will remain on the free listing arrangements. in months we project that 40 organizers basis, 130 will Prices will take the standard increase listing and 50 will opt for the deluxe and $1500.00 for months (deluxe) to $600.00 (standard) Revenues 53-64: (a)- (i) Annualized Listing Type Basic Standard Deluxe Total (a)- (ii) Annualized Listing Type Basic Standard Deluxe Total 17-40 Annual Revenue 0. 50,000. 38,400. $88,400. No.of Organizers 88 100 32 220 Revenues Cost per year 0.00 500.00 1200.00 .... 41-52 for months No.of Organizers 40 130 50 220 Cost per year 0.00 500.00 1200.00 .... Annual Revenue 0. 65,000. 60,000. $125,000. (a)- (iii) Annualized Revenues for months 53- 64 Listing Type Basic Standard Deluxe Total No.of Organizers ! Cost per year 40 0.00 130 600.00 50 1500.00 220 .... Annual Revenue 0 78,000 75,000 $153,000 b Trade Show Although refuse istings of organizers to list their shows, some may it is in the best interests to pay for the service. It is in the best interests of Intro to have this site for all shows held 240 shows) be comprehensive, in Japan so a basic free show listing will be offered that 40% of the shows and it is estimated (approximately 88 will be so listed. It is estimated that 75% of the remaining shows (270 shows) will be listed by their organizers year and the remaining with more deluxe sites. It is projected 50 for months The number 150 in months with a basic listing package (90 shows) for $1,000.00 per their organizers to their own 41-52 and to to the organizers. 41-52 and 25% of shows will be listedby listing, inclusive of several pages and hyperlink that free listings will drop to 100 by months becomes apparent 53-64 as the site's effectiveness of "deluxe" shows will increase to 140 in months 53-64. The standard listings will increase to 360 in months 53-64. 41-52 and 400 in months Revenue is projected 53- 64. Prices are increased for months as thus: Revenues for months 17-40 Annual Revenue 0. 270,000. 216,000. $486,000. (b)- (i) Annualized Listing Type Basic Standard Deluxe Total (b)- (ii) Annualized Listing Type Basic Standard Deluxe Total No.of Shows 240 270 90 600 Revenues No.of Shows 100 360 140 600 Cost per year 0.00 1000.00 2400.00 ..... for months 41-52 Cost per year 0.00 1000.00 2400.00 ..... Annual Revenue 0. 360,000 336,000 $696,000 (b)- (iii) Annualized Listing Type Basic Standard Deluxe Total Revenues No.of Shows 50 400 150 600 for months 53-64 Annual Revenue 0. 480,000 420,000 $900,000 Cost per year 0.00 1200 2800 ..... c Industrial Sponsor Advertisement, on the site grouped Banner Ads and Featured sponsorships feature Suppliers for each As shows will appear industry groupings group by industry, will initially are feasible. The Website estimated 10 industrial with sponsorship banner at a flat $500.00 per month. each at $2,000.00 flat per month. Supplier Four site-wide Suppliers pages ads will appear, show industry to the trade can be listed on the Featured in months for $1,000.00 per year. Prices will be raised 53- 64: 89 J "l (c)- (i) Annualized Revenues for months 17-52 Type Industry sponsor Site-wide banner Featured supplier Total No. 10 4 100 .......... Cost per year 6,000.00 24,000.00 1,000.00 Annual Revenue 60,000.00 96,000.00 100,000.00 $256,000.00 (c)- (ii) Annualized Revenues for months 53-64 Type Industry sponsor Site-wide banner Featured supplier Total d Advertising No. 10 4 100 .......... Cost per year 7,200.00 28,000.00 1,200.00 Annual Revenue 72,000 112,000 120,000 $304,000 In E-mail Newsletters 2,000) users (approximately 50,000) will Two newsletters, one aimed at organizers and suppliers (approximately and one aimed at potential exhibitors/site be transmitted monthly. Initially, two sponsors will be featured in each at $.15 newsletter and $.06 for the exhibitor/ per exposure for the organizer/supplier site user newsletter. This is increased to 4 sponsors in months 41-52 and a price increase is added in months 53-64: (d)- (i) Annualized Revenues for months 17- 40 Cost per Exposures exposure .15 2,000 .06 50,000 ........ Sponsors & Annualized Monthly Revenue: 2 x $300 = $600 7,200 2 x $3000=$6,000 72,000 4 sponsors/ $6,600 $79,200 Newsletter Type Organizer/supplier Exhibitor/site user Total (d)- (ii) Annualized Newsletter Type Organizer/supplier Exhibitor/site user Total Revenues for months 41- 52 Cost per Exposures exposure .15 2,000 .06 50,000 ........ Sponsors & Monthly Revenue: 4x $300 = $1,200 4 x $3000=$12,000 4 sponsors/ $13,200 Annualized 14,400 144,000 $158,400 (d)- (iii) Annualized Revenues for months 53- 64 Newsletter Type Organizer/supplier Exhibitor/siteuser Total Cost per exposure .20 .08 ........ Exposures 2,000 50,000 Sponsors & Monthly Revenue: 4x $400 = $1,600 4 x $4000=$16,000 4 sponsors/$17,600 Annualized 19,200 192,000 $211,200 90 i Trade Show Ac-uisitions i se of Proceeds: 235,000.00 of apital techniques fees $135,0000.00 will be used to conduct research to determine the best methods to adapt certain European and North American trade show management to Japan. An additional portion of these funds will be used for professional targets. Bothof these will be capitalized as Research and Development associated with an initial survey and due diligence concerning some initial acquisition and amortized on a 10- year straight-line schedule beginning in month 11. The remaining $100,000.00 for acquisition will be used to market Intro to show organizers and government agencies to generate deal flow. This will amortized from months 6- 64 of the projections. These marketing costs are reflected in the G&A. ii Trade Shows Earnings All figures concerning purchases of trade shows in the Projections are based on the below models of Average Sized and Middle -Sized Trade Shows: ii - a Assumptions of Average and Middle-Sized Show Models Middle-Sized Show $3,960.00 3m x 3m 1,075 1,290 1.2 per exhibitor 10% on second $9.90 123,000 5% $10,950.00 $8.50 10% on 50% 10% on 80% Assumptions in Models: Booth Fee Booth Size Number of Exhibitors Number of Booths Average Booths per Exhibitor Discounts on Additional Booths Visitor Entrance Fee Number of Visitors Free Visitors (VIP/Media) Spending per exhibitor (net of space costs) Spending per visitor(net of entrance fee) Royalty on Exhibitor spending Royalty on Visitor spending ii - b Revenues Items: Sales of booth spaces Less discounts Adjusted sales of booths Entrance fees Less admitted free Visitor show spending x Royalty of 10% on 80% Exhibitor spending x Royalty of 10% on 50% Advertising sales (directory) Ad usted ross Revenues Average Show $3,960.00 3m x 3m 311 467 1.5 per exhibitor 10% on second $9.90 82,415 10% $10,950.00 $8.50 10% on 50% 10% on 80% of Average and Middle-Sized Average-Sized 1,849,320 61,776 1,787,544 815,909 81,591 734,318 700,528 56,042 3,405,450 170,273 217,821 2,9 5,99 Show Models Middle-Sized 5,108,400 85,140 5,023,260 1,217,700 60,885 1,156,815 1,045,500 83,640 11,771,250 588,563 753,000 , 05,2 91 ii - c osts, Expenses Show Models Pre-tax Profits of Average and Middle-Sized Items: Site rental Show construction Show operations PR/Advertising Seminarsreceptionsprinting Other & reserve Total osts per Event Profit per Single Event: Pretax as of ross Average-Sized 716,176 389,000 389,000 417,640 310,982 150,000 2,3 2, 9 Show Middle-Sized 1,870,448 1,074,539 1,244,615 951,142 441,373 350,000 $5,932,117 Show 593,200 20 1, 3,1 1 22 iii Trade Show All shows purchased payments acquired Purchase Events use a purchase price of 5 times EBITDA and are Debt Service with balloon is based payment on 10 years of in the projections with 20% cash down using a 20-year and 80% leveraged. schedule self-amortizing at 121st month. is Note that the EBITDA for semi-annual taken in the Projections partial iii - a principal etails for the purchase are provided shows must consider 2 events. No amortization Interest expense and prices of these assets. for within repayment of Purchase the projections. of Model Shows from above Middle-Sized Show $1,673,161 1 1,673,161 8,366,000 1,673,200 $6,692,800 Items: Earnings per event Events per year EBITDA: Purchase Price • 5X Cash Payment (20%) Leveraged (80%) IAverage-Sized Show $593,200 2 1,186,400 5, 932,000 1,186,400 $4,745,600 iv Target Ac-uisition Without any additional Average Shows 1 3 4 4 12 Schedule ca _italizations, Middle Shows 0 0 1 3 4 the schedule Total Purchases 5,932,000 17,796,000 32,094,000 48,826,000 $104,648,000 for Intro to acquire shows is : Months 5-16 17-28 29-40 41-52 Total 92 v ash and debt re-uirements for Ac-uisitions 10% purchase price Based on paying 10% of purchase price at contract; additional and debt requirements are: Needed at Month: 10 16 22 28 34 40 46 52 Subtotals: [ Cash Requirements New Contract Contracts Closings 593,200 593,200 1,779,600 1,779,600 3,209,400 3,209,400 4,882,600 4,882,600 $10,464,800 $10,464,800 at closing; and leveraging 80% of purchase price, commencing at closing, the cash Debt Requirements At Closings 4,745,600 14,236,800 25,675,200 39,060,800 $83,718,400 $104,648,000 I Grand Total ................................. Shows vi Operation of Ac-uired Based on the above acquisition schedules, and assuming all average-sized semi-annual, Months 17-28 29-40 41-52 53-64 2 events per year) the show operations schedule is: Average- Sized Shows Shows I Events 1 2 4 8 8 16 12 24 Middle- Sized Shows Shows Events 0 0 0 0 1 1 4 4 shows to be Total Events 2 8 17 28 vii Pro ected Profit Improvement vii - a Improvement Months Model 17-28 29-40 41-52 53-64 (*) over model under Intro: Show Target Profit 20% 30% 35% 42% 45% Profit Amount 593,200 934,290 1,144,500 1,510,740 $1,780,515 of Average-Sized Increase over Previous .... 5%* 5% 10% 10% Average Revenues per Event 2,965,998 3,114,300 3,270,000 3,597,000 $3,956,700 93 vii - b Improvement Months Model 41-52 53-64 of Middle-Sized Show Target Profit 22% 30% 35% Profit Amount 1,673,161 2,396,000 $2,935,000 Average Show Increase Revenues per Even1 over Previous 7,605,278 .... 7,985,500 5%* $8,384,800 5% (*)increase over model viii - (a) Pro ected Revenues Months 17-28 29-40 41-52 53-64 Total Events Run 2 8 17 28 65 and ross Profit from Ac-uired Costs 4,359,600 17,330,800 39,955,900 73,534,100 $135,180,400 Trade Shows Revenues 6,228,600 25,225,800 59,713,900 112,911,100 $204,407,940 Gross Profit 1,869,000 7,895,000 19,758,000 39,377,000 $68,899,000 viii - (b) Pro ected Ad usted Income from Ac-uired Months 17-28 29-40 41-52 53-64 Total Cross Profit 1,869,000 7,895,000 19,758,000 39,377,000 $68,899,000 Less Interest on Purchases 471,000 1,875,900 4,390,500 8,185,700 $14,923,100 Trade Shows Profit After Interest 1,398,000 6,019,100 15,367,500 31,191,300 $53,975,900 94 Trade Show reation i se of Proceeds: 150,000.00 of capital will be used for database of Japanese trade associations commencing $75,0000.00 construction. of the $1501000.00 for this product This database, agencies, consisting primarily and government will be amortized on a straight 15 year schedule upon the beginning $150,000.00 of marketing of Trade Show Creation. $75,000.00 of the over months for this product will be used for marketing the product 6-64 of the projections. These marketing costs are reflected in the G&A. ii Pricing and The pricing market-based and surveys osts of Trade studies Show reation Studies is a blend partners of cost-based and for feasibility pricing. of similar and show models from outsourced studies Quotations event-related for research services the place our $30,000.00 toward cost per study partners. is based lower end of the spectrum. data correlation The $15,000.00 on costs of and fees charged by outsource iii Revenue Pro ections for Trade Show reation are consulting agencies fees charged to The source of revenue Japanese studies for Trade Show Creation and local government reports. trade associations and show planning to conduct of interest, feasibility it is to be contacted Based on initial surveys estimated that approximately 10-15% of the 3,500 trade studies associations will move forward This represents from managing TMS estimates. with feasibility over the course of this PLAN. studies. Potential secondary revenues approximately 430 feasibility any shows which arise from these reports Potential secondary are included is illustrated: revenues are included in our from acquiring any shows which The projected arise from these reports delivery of these report in our Acquisition estimates. Months 5-16 17-28 29-40 41-52 53- 64 Total No. of Studies 25 40 65 110 190 430 Fees Charged 750,000 1,200,000 1,950,000 3,300,000 5,700,000 $12,900,000 Costs: 375,000 600,000 975,000 1,650,000 2,850,000 $6,450,000 Gross Profit 375,000 600,000 975,000 1,650,000 2,850,000 $6,450,000 95 f "o B. Income Statement For the period of: IOperating Sales Cost Total Staff of Sales Profit from Sales Gross & Activities 553,977,900.00 308,891,300.00 245,086,600.00 12,409,200.00 1,053,200.00 25,980,000.00 Expenses 39,442,400.00 205,644,200.00 14,923,100.00 190,721,100.00 Taxes * 98,965,800.00 91,755,300.00 20,289,500.00 71,465,800.00 17.9% 16.6% 3.7% 12.9% Month 1 - 4 Total % 100.0% 55.8% 44.2% 2.2% 0.2% 4.7% 7.1% 37.1% 2.7% 34.4% Operating Expenses Staff Expenses Depreciation Total Income I Staff from & Amortization & Operating Activities Other Operating Expenses Operation Non-Operating Interest Expenses Income Before Taxes Corporation Corporation Income Income Income Tax Dividend Before Dividend Based on 22% share Income After Dividend * Tax - estimate based on maximum & expense rate of 52% after use of NOL please refer to * * For detailed income Appendix Table 24 breakdown, 9 B. Income Statement 2 For the period Orsceratin g ales ost of Total Staff of: Month 1 - 4 % 0.00 0.00 ------- Month 5 -I % 100.0% 57.3% 42.7% Month 1 -2 %* 100.0% 58.0% 42.0% Activities Sales Profit from Sales 16,311,800.00 9,341,500.00 6,970,300.00 34,945,600.001 20,256,200.00 14,689,400.00 Gross & 0.00 Operating Expenses 239,400.00 17,500.00 212,300.00 Expenses I 469,200.00 -469,200.00 0.00 -469,200.00 Taxes * 0.00 -469,200.001 ------I 0.00 -469,200.00 ----768,300.00 2,723,900.00 4.7% 16.7% 1,163,000.00 4,123,200.00 3.3*/0 11.8% 1,691,500.00 3,492,200.00 10.4% 21.4%1 5,597,700.00J 5,286,200.00 16.0% 15.1% --------------1,034,700.00 155,400.00 596,500.00 1,786,600.00 5,183,700.00 0.00 5,183,700.00 6.3% 1.0% 3.7% 11.0% 31.8% 0.0% 31.6% 1,462,700.00 189,400.00 1,682,400.00 3,334,500.00 11,354,900.00 471,000.00 4.2% 0.5% 4.8% 9.5% 32.5% 1.3% 31.1% Staff Expenses Depreciation & Amortization Expenses Operating Other Operating Total Income Interest Income Corporation _-orporation Income Dividend Staff from & Operation Activities Taxes Non-Operating Before Expenses 10,883,9oo.001 Income Before Income Tax Dividend I Based on 22% share Income After Dividend 3 For the period of: O_C Serating ales ost Staff of & Activities Sales Operating Expenses from Sales Month 29 - 40 74,503,000.00 43,867,400.00 10%0% 58.9% Month 41 - 52 150,797,000.00 85,732,200.00 65,064,800.00 Month 53 - 4 [ 100.0%! 277,420,500.00 % 56.9% 149,694,000.00 43.1% 100.0% % 54.0% Total Staff Gross ExpensesProfit D_preciation 30,635,600.00 2,780,700.00 221,900.00 3,179,500.00 i 41.1% 3.7% 0.3_ / 4.3% I 8.3%J 32.8% 3,268,200.00 __ 226,900.00[ 7,287,600.001 10,782,700.00 54,282,100.00 2.2% 127,726,500.0046.0% 3,623,500.00 0.2%1 4.8% 242,100.00 13,021,700.00 1.3% 0.1% 4.7% 6.1% 40.0°/0 & Amortization Expenses Other Operating Expenses J Total Staff & Operating Income from Non-Operating I Operation Activities 6,182,100.00 24,453,500.00 7.2% 16,887,300.00i 36.0%1 110,839,200.001 Interest Expenses Income Before Taxes 1,875,900.00 ______ 2.5'/01 o, 4,390,500.001 49,891,600.O01_ 2.9% 8_ 102,653,500.001 37.0% L _C-orporation Income Tax ICorporation Income Taxes * 22,577 11,819,400.001 600.00 15.9% 30.3%j 26,118,200.00 17.3%J 53,739,000.00 19.4% IncomeDividendBefore Dividend Based on 22% share Income After Dividend 10,758,200.00 2,366,800.00 8,391,400.00 14.4% 3.2% 11.3'/0 o, 23,773,400.00__ 5,230,200.00 18,543,200.001 E 15.8%1 48,914,500.00 3.50 12.3% 10,761,200.00 38,153,300.001 _17"6% 13.8% * Tax - estimate based on maximum rate of 52% after use of NOL ** For detailed income & expense breakdown, please refer to Appendix Table 24 II • • Notes to Balance Sheet Pro ections Statements of ash Flow 1. Intangible Non-Amortizing Assets when placed R&D, databases, and certain other intangible assets begin amortization in service. As no provision is made for utilizing the below- listed intangible asset in these Projections, it appears on the balance sheets but does not amortize: Conduit Organization Research: $29,628.00 placed on books 12/31/98. 2. Net Operating oss arry-forward The Company and subsidiary will have an estimated net operating loss carryforward of approximately $1,420,000.00 as of June 30, 2001. Subject to the terms of investment, this NOL may be applicable to offset profits projected herein. These projections assume that NOL will be used to offset income. 3. Taxes After Tax istributions and return on investment projections are The estimated taxes, post-tax dividends, included for illustrative purposes only and should not be considered as a guarantee of returns. 98 • Balance Sheet • For detailed breakdown, please refer to Appendix'[able •. Assumes pa_nents of dividends 4th Month 16th Month 28th Month 4Oth Month 52nd Month 64th Month 25 Assets Current Assets Receivable 3,400.00 43,200.00 588,500.00 2,700.00 637,800.00 49,400.00 110,500.00 -95,400.00 10,300.00 1,377,500.00 24,700.00 -97,800.00 0.00 1,379,200.00 15,500.00 Japan). 86,200.00 100.0(] 101,800.00' 2,1_ 4th Month 0.00 14,600.00 23,300.00 0.00 37,900.00 0.00 0.00 37,900.00 _ 1_ 43,200.00 3,888,900.00 1,600.00 5,732,100.00 77,400.00 218,500.00 -129,100.00 10,300.00 2,497,500.00 24,700.00 -219,600.00 5,932,000.00 _ _ _ _ 101,800.001 14,245,600.00j_ 16th Month 3,716,200.00 43,200.00 7,178,600.00 0.00 10,938,000.00 105,900.00 247,000.00 -174,300.00 10,300.00 2,497,500.00 24,700.00 -363,700.00 23,728,000.00 26,075,400.00 15,500.00 86,200_00 100.00 101,800.00 37,115,200.00 28th Month 7,492,800.00 43,200.00 12,591,000.00 0.00 20,127,000.00 113,400.00 472,000.00 -252,100.00 10,300.00 2,497,500.00 24,700.00 -507,900.00 55,822,000.00 58,179,900.00 15,500.00 86,200.00 100.00 101,800.00 78,408,700.00 4Oth Month 14,741,200.00 43,200.00 30,290,000.00 0.00 45,074,400.00 127,400.00 501,000.00 -334,800.00 10,300.00 2,497,500.00 24,700.00 -652,100.00 104,648,000.00 106,822,000.00 15,500.00 26,601,400.00 43,200.00 86,513,400.00 0.00 113,158,000.00 190,900.00 564,500.00 -432,700.00 10,300.00 2,497,500.00 24,700.00 -796,300.00 104,648,000.00 106,706,900.00 15,500.00 Total Current Assets Non-Current Assets Furniture & Fixture _ment Accumulated _reciation Organization Cost Other Intan ible Assets _enses Prior to Incorporation Accumulated Amortization _uired Trade Show Total Non-Current Assets Other Assets D_ op_ _ry_(Intro Total Other Assets Total Assets LI_ & Stockholders Current Liability _able _ccrued _enses Cor Tax Pa able Total Current Liability Non-Current Liability_ _Loan Pa_able-Bank Total Non-Current Liability_ Total Liability Stockholders _ 86,_ 86,200.00 I00.00[ 100.00 101,800.00 / 101,800.00 151,998,200.00L219,966,700-00r 52nd Month 64th Month 608,800.00 24,400.00 20,500.00 1,691,500.00 2,345,200.00 4,745,600.00 4,745,600.00 7,090,800.00 1,232,100.00 25,600.00 77,900.00 5,597,700.00 6,933,300.00 18,903,900.00 18,903,900.00 25,837,200.00 2,470,000.00 44,200.00 149,000.00 11,819,400.00 t4,482,600.001 44,256,700.00 44,256,700.00 58,739,300.00 f 4,659,600.00 F 51,400.00[ 419,800.001 26,118,200.001 31,249,000.00 82,536,600.00 82,536,600.00 113,785,600.00 7,978,800.00 48,700.00 806,800.00 53,739,000.00 62,573,300.00 81,027,500.00 81,027,500.00 143,600,800.00 9s _Year) _j Current: ustments Issued Total Stockholders E_ Total Liability&Stockholders Equity_ -1,889,500.00 -469,200.00 3,991,200.00 -20,800.00 2,080,900.00 2,118,800.00 834,400.00 2,723,900.00 6,341,200.00 -20,800.00 7,154,800.00 14,245,600.00 4,957,600.00 4,123,200.00 6,341,200.00 -20,800.00 11,278,000.00 37,115,200.00 13,349,000.00 8,391,400.00 6,341,200.00 -20,800.00 19,669,400.00 78,408,700.00 31,892,200.00 18,543,200.00 6,341,200.00 -20,800.00 38,212,600.00 151,998,200.00 70,045,500.00 38,153,300.00 6,341,200.00 -20,800.00 76,365,900.00 219,966,700.00 99 E. Statement of ash Flow • For detailed breakdown,please refer to Appendix Table26 •. Assumespaymentsof dividends Month Cash flows income from operating activities -469,200.00 2,723,900.00 4,123,200.00 1-4 Month 8-16 Month 17-28 Adjustments to reconcile net income to net cash provided by operating activities Accum. depreciation Accumulated amortization Account receivable Inventory Advanced payment Prepaid expenses Deposit Account payable Temporary received Staff Leasing Accrued Accrued expenses Corp tax payable Total Adjustment Net cash Cash provided from by operations investing activities -16,500.00 -16,600,00 -500,600.00 0.00 -533,700.00 -28,000.00 -108,000.00 -1,120,000.00 -5,932,000.00 -7,188,000.00 -28,500.00 -28,500.00 0.00 -17,796,000.00 -17,853,000.00 flows 7,300.00 10,200.00 -1,700.00 -4,000.00 -1,120,500,00 2,400.00 -1,300.00 0.00 1,118,200.00 9,900.00 -84,100.00 -2,800.00 -66,400.00 -535,600.00 33,700.00 121,800.00 -1,795,000.00 0.00 0.00 1,100.00 0.00 608,800.00 0.00 9,800.00 -2,800.00 1,691,500.00 668,900.00 3,392,800.00 45,200.00 144,100.00 -1,917,800.00 0.00 0.00 1,600.00 0.00 623,300.00 0.00 t,200.00 57,400.00 3,906,200.00 2,861,200.00 6,984,400.00 Furniture & Fixture Office equipment Other intangible Assets Acqu red Trade Show Net cash flows from investing Cash flows from financing activities Short term loan payable-Shareholder Short term loan payable-Other Long erm loan payabe-Bank [_Commonstock - Issued Net cash flows from financing in cash Net increase (decrease). -282,000.00 -965,100.00 -245,100.00 3,150,000.00 1,657,800.00 588,500.00 0.00 0.00 4,745,600.00 2,350,000.00 7,095,600.00 3,300,400.00 0.00 0.00 14,158,300.00 0.00 14,158,300.00 3,289,700.00 Cash balance at end of period _Cash balance at beginning of period Net increase (decrease) in cash I 588,500.00 0.00 588,500.00 3,888,900.00 588,500.00 3,300,400.00 7,178,600.00 3,888,900.00 3,289,700.00 Month Cash flows income from operating activities 29-40 Month 41-52 Month 53-64 8,391,400.00 18,543,200.00 38,153,300.00 Adjustments to reconcile net income to net cash provided by operating activities Accum. depreciation Accumulated amortization Account receivable Inventory Advanced payment Prepaid expenses Deposit Account payable Temporary ,received Staff Leasing Accrued Accrued expenses Corp tax payable Total Cash AdLustment provided from b o eratlons activities flows investing Net cash 77,800.00 144,200.00 -3,776,600.00 0.00 0.00 0.00 0.00 1,237,900.00 0.00 18,600.00 71,100.00 6,221,700.00 3,994,700.00 12,386,100.00 82,700.00 144,200.00 -7,248,400.00 0.00 0.00 0.00 0.00 2,189,600.00 0.00 7,200.00 270,800.00 14,298,800.00 9,744,900.00 28,288,100.00 97,900.00 144,200.00 -t 1,860,200.00 0.00 0.00 0.00 0.00 3,319,200.00 0.00 -2,700.00 387,000.00 27,620,800.00 19,706,200.00 57,859,500.00 Office equipment Other Intangible Assets A_cFUrniture Fixture uired Trade Show & Net cash flows from Investing Cash flows from financing activities -225,000.00 0.00 -32,094,000.00 -7,500.00 -32,326,500.00 -29,000.00 0.00 -48,826,000.00 -14,000.00 -48,869,000.00 -63,500.00 0.00 -63,500.00 0.00 -127,000.00 Short term loan payable-Shareholder Short term loan payable-Other Long term loan payable-Bank Common stock - Issued Net cash flows from financing in cash Net increase (decrease) 25,352,800.00 0.00 0.00 38,279,900.00 0.00 25,352,800.00 5,412,400.00 38,279,900.00 17,699,000.00 0.00 0.00 -1,509,100.00 0.00 -1,509,100.00 56,223,400.00 0.00 0.00 0.00 ICash balance at end of pedod I_Cash balance at beginningof period Net increase (decrease) in cash I 12,591,000.00 7,178,600.00 8,412,400.00 30,290,000.00 12,591,000.00 17,699,000.00 86,513,400.00 30,290,000.00 56,223,400.00 100

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